Sign Production Lead

About the Role

Responsible for coordinating and leading the day-to-day production of printed graphics, signage, and display materials. This is a hands-on print/sign production and workflow coordination role focused on work orders, materials, quality control, documentation, troubleshooting, and deadline execution.

Supervisory Responsibilities

No direct reports; however, this role coordinates day-to-day production work, serves as a job-level point of contact, supports prioritization, and helps ensure production team members follow documented job procedures and deadlines.

Responsibilities

• Understands and implements ECI’s values of customer intimacy and quality.
• Coordinate print/sign production schedules through work orders, prioritizing deadlines, material readiness, and cross-functional handoffs.
• Serves as the first point of contact on specific jobs and ensures proper job procedures are followed on those projects.
• Coordinate with graphic production team members, design, fabrication, project/account teams, vendors, and other departments to ensure printed graphics/signage are completed accurately and on schedule.
• Assist with ordering and scheduling materials from vendors and other departments for timely and efficient graphic production.
• Coordinate inventory management of graphic materials with other team members, ensuring materials are accounted for and properly stocked.
• Ensure proper graphic numbering, archiving, and organization; assist with maintaining accurate dimensions and production notes on final graphic layouts.
• Keep current with graphic production techniques; understand the use of graphic production equipment and tools, computers, and software.
• Maintain professionalism when communicating with fellow workers.
• Perform all other duties and responsibilities as assigned by management.

Requirements

• Strong knowledge of sign and print graphic production processes.
• Strong proficiency in print/sign production, large-format or wide-format graphics, finishing, materials handling, documentation, and quality control.
• Proven experience in project coordination and meeting deadlines.
• Ability to troubleshoot production challenges and implement effective solutions.
• Working proficiency with Adobe Creative Suite and print-production workflows, including file preparation, scaling, color/quality checks, RIP/print setup, and production documentation.
• Strong organizational, communication, and collaborative skills.

Qualifications

• Associate degree or higher, or equivalent degree from a technical school; three (3) to seven (7) years’ experience and/or training; or equivalent combination of education and experience.
• Working knowledge of sign production, large-format/wide-format print production, exhibit/display graphics, finishing methods, substrates, adhesives, laminates, mounting, and related materials.
• Strong knowledge of Windows and Microsoft Office 365, and able to learn to use an Enterprise Resource Planning (ERP) system.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Self-paced ability to work in 8-hour shifts.

Physical Demands

• May stand for long periods of time at a workbench.
• May be asked to perform light physical duties, lift graphic materials, climb ladders, and work with chemicals.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Employees may be exposed to skin irritation and fumes from chemical solutions and inks.
• Risk of cuts and bruises while operating equipment, handling supplies, or working with finished products.
• Loud noise from fabrication shop equipment may be present.
• Functional near, far, and peripheral vision, as well as adequate hearing, may be required to perform work safely.