Sign and Large Format Print Production Lead

Description

Scope of Position: Responsible for coordinating and leading the day-to-day production of printed graphics, signage, and display materials. This is not a graphic design role; it is a hands-on print/sign production and workflow coordination role focused on work orders, materials, quality control, documentation, troubleshooting, and deadline execution.

Supervisory Responsibilities

• No direct reports; however, this role coordinates day-to-day production work, serves as a job-level point of contact, supports prioritization, and helps ensure production team members follow documented job procedures and deadlines.

Primary Duties And Responsibilities

• Understands and implements ECI’s values of customer intimacy and quality.
• Covers print/sign production schedules through work orders, prioritizing deadlines, material readiness, and cross-functional handoffs.
• Serves as the first point of contact on specific jobs and makes sure proper job procedures are followed on those projects.
• Cover with graphic production team members, design, fabrication, project/account teams, vendors, and other departments to ensure printed graphics/signage are completed accurately and on schedule.
• Aid with ordering and scheduling materials from vendors and other departments for timely and efficient graphic production.
• Cover with inventory management of graphic materials with other team members, ensuring materials are accounted for & properly stocked. Ensure proper graphic numbering, archiving, and organization is used; assist with maintaining accurate dimensions & production notes on final graphic layouts.
• Keep current with graphic production techniques; understand the use of graphic production equipment & tools, computers & software.
• Maintain professionalism when communicating with fellow workers.
• Perform all other duties and responsibilities as assigned by management.

Please note that this job description is not intended to cover or provide a comprehensive listing of duties and responsibilities required of the employee for this position. Duties and responsibilities may change at any time with or without notice.

Requirements

• Strong knowledge of sign and print graphic production processes.
• Strong proficiency in print/sign production, large-format or wide-format graphics, finishing, materials handling, documentation, and quality control.
• Proven experience in project coordination and meeting deadlines.
• The ability to troubleshoot production challenges and implement effective solutions.
• Working proficiency with Adobe Creative Suite and print-production workflows, including file preparation, scaling, color/quality checks, RIP/print setup, and production documentation as applicable.
• Strong organizational, communication, and collaborative skills.

Qualifications

• Education and/or Experience: Associate degree or higher, or equivalent degree from a technical school; three (3) to seven (7) years’ experience and/or training; or equivalent combination of education and experience.
• General Skills Knowledge: Working knowledge of sign production, large-format/wide-format print production, exhibit/display graphics, finishing methods, substrates, adhesives, laminates, mounting, and related materials.
• Computer Skills: Strong knowledge of Windows and Microsoft Office 365, and able to learn to use an Enterprise Resource Planning (ERP) system.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Self-paced ability to work in 8-hour shifts.

Physical Demands

• No special skills are required;
• May stand for long periods of time at a workbench;
• May be asked to perform light physical duties, lift graphic materials, climb ladders, and work with chemicals.
• Employees may be exposed to skin irritation and fumes from chemical solutions and inks. There is also a risk of cuts and bruises while operating equipment, handling supplies, or working with finished products.
• Additionally, loud noise from fabrication shop equipment may be present.