Sign Language Interpreting Specialist

About the role

The Interpreter Services Specialist position provides communication access (ASL interpreting and coordination) for the staff and consumers of the Charlotte Regional Center. Travel will include coverage of the region’s 10 counties plus statewide, as needed, occasionally involving nights and weekends. Position provides unique interpreting services as well as mentoring services for the 10 central most counties of NC. The position is also the primary lead position within the regional center to provide services to our large group of interpreters within our 10-county region. It requires demonstrated knowledge, skills, and experience in serving a wide variety of the needs of the target population.

Job Responsibilities

• Identifying developmental needs of area interpreters
• Cooking and/or providing trainings and skills development
• Providing information on legal compliance related to interpreting including the ADA and NC Licensure Law
• Developing local interpreter resources
• Receiving and approving accurate invoices from contracted interpreters
• Serving as the Charlotte Regional Center’s representative in local interpreter meetings
• Coordinating and providing ASL Interpreting services to Regional Center Staff. This includes providing Tactile ASL interpreting if there are DeafBlind staff assigned to the Regional Center

Knowledge Skills And Abilities/Management Preferences

• Thorough knowledge of Deaf culture, American Sign Language, interpreting practices and processing models (long term memory, short term memory, visualization, monitoring, language fluency, evaluation, assessment, etc.)
• Working knowledge of State and Federal laws as they relate to communication access
• Must have ability to interpret and transliterate in a variety of settings and for a variety of consumers with various registers including formal to intimate

Salary Range

$53,164 - 93,083

Recruitment Range

$53,164 - $65,000

Preferred Skills

• Licensed to interpret/transliterate as determined by the North Carolina Interpreter and Transliterator Licensing Board before starting employment with DSDHH

Compensation & Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

Division of Services for the Deaf and Hard of Hearing

The Division of Services for the Deaf and Hard of Hearing works to ensure that all Deaf, Hard of Hearing, or DeafBlind North Carolinians have the ability to communicate their needs and to receive information easily and effectively in all aspects of their lives, especially their health and well-being.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date. Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks. Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person Substance Abuse Professional Practice Board, etc.) indicated below. Contact Information If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application. Minimum Education And Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree in an interpreter training program from an appropriately accredited institution and two years of professional interpreting experience in a community, business, or government program; or an equivalent combination of education and experience.