Sign Language Interpreter - VRS - Part Time - Chattanooga, Tennessee

About the role

Sorenson Communications is expanding our Video Relay Service (VRS). We are seeking Interpreters to provide Sign-to-Voice and Voice-to-Sign interpreting services. Full and part-time positions are available in the US and in Canada.

Responsibilities

• Effectively interpret between American Sign Language (ASL) and spoken English
• Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
• Demonstrate full compliance with Sorenson standards and policies, FCC regulations and the RID Code of Professional Conduct
• Demonstrate full compliance with Sorenson Communications attendance policy
• Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines
• The ability to maintain a flexible work schedule, in order to meet the demands of the VRS industry, is essential for this position
• Possess the ability to quickly learn and implement new and changing technologies
• Work effectively in a team environment; receive support from and provide support to colleagues
• Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations
• Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment
• Enhance interpreting skills through continued education training
• Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis

Requirements

• Knowledge, Skills, and Abilities in ASL
• Ability to pass our required skills assessment
• A high school diploma or GED
• An associate’s or bachelor’s degree (preferred, but not required)
• Interpreter certification (as required by local regulations)
• 3 years’ experience working as an interpreter (preferred, but not required)
• Ability to troubleshoot basic technical issues
• Ability to work in a fast paced, dynamic, highly regulated and customer service focused environment
• Dexterity of hands and fingers to operate a computer keyboard, mouse, tools and to handle other computer components
• Regular and predictable attendance

Qualifications

• Knowledge, Skills, and Abilities in ASL
• Ability to pass our required skills assessment
• A high school diploma or GED
• An associate’s or bachelor’s degree (preferred, but not required)
• Interpreter certification (as required by local regulations)
• 3 years’ experience working as an interpreter (preferred, but not required)
• Ability to troubleshoot basic technical issues
• Ability to work in a fast paced, dynamic, highly regulated and customer service focused environment
• Dexterity of hands and fingers to operate a computer keyboard, mouse, tools and to handle other computer components
• Regular and predictable attendance

Skills

• Knowledge, Skills, and Abilities in ASL
• Ability to pass our required skills assessment
• A high school diploma or GED
• An associate’s or bachelor’s degree (preferred, but not required)
• Interpreter certification (as required by local regulations)
• 3 years’ experience working as an interpreter (preferred, but not required)
• Ability to troubleshoot basic technical issues
• Ability to work in a fast paced, dynamic, highly regulated and customer service focused environment
• Dexterity of hands and fingers to operate a computer keyboard, mouse, tools and to handle other computer components
• Regular and predictable attendance

Benefits

• Flexible Scheduling
• Premium shifts offered to boost hourly wage
• Earn CEU’s
• Opportunity for annual certification, testing and membership/licensure reimbursement up to 100% based on average hours worked
• 401K plans with employer contribution
• No scripts
• Resiliency/Vicarious Trauma resources available at no cost
• Company-wide Network
• Transfer and visiting interpreter opportunities to any of the centers across the US or Canada

Pay

Salary Range: $25-$60 (depending on location, education, and certifications)

Schedule

Hours Requirement: 10 hours minimum of interpreting services required per month (at leaderships discretion).

Shifts: Available hours are Monday-Saturday, 7am-7pm MT. (If selected and hired you will initially be asked to work at least one shift either Monday, Friday or Saturday)