Sign Language Interpreter - Community and VRI

Purple Communications is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers.

About the role

We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!

Pay

$15.74–$65 per hour (based on location, education, certifications, and interpreter specialties)

Responsibilities

• Provide effective video remote interpreting and on-site interpreting for consumers
• Support and model the company’s mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi-task between interpreting effectively and utilizing video-based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Demonstrate strong interpersonal skills in all settings
• Ability to independently travel; where driving is required, access to a vehicle, valid driver’s license and required insurance

Qualifications

• Must have a valid and current NAD IV/V; BEI Advanced or Master; TX BEI 3, 4 or 5; MI BEI 2 or 3; or RID certification
• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Must be 18 years or older to apply
• Three (3) years of professional interpreting experience (preferred)
• Possess, as applicable, state licensure or credential requirements

Work Environment

• Must be able to work 15 hours of VRI per six weeks
• Must have bandwidth of at least 1 Mbps with uninterrupted video streaming quality
• Must have a secure lockable room
• Must be able to provide own computer equipment; a laptop will suffice. MacBook Air, Chromebooks and AMD processors are not approved
• Must attend and successfully complete a 4-hour New Hire Training
• Employees may experience the following physical demands for extended periods of time: sitting, standing and walking (95–100%); keyboarding (40–60%); viewing computer monitor, videophone, and cell phone (40–60%); lifting computers and other equipment
• Position may require some travel