Siding Install and Service Manager
US LBM · Wilmington, NC · 3 days ago
OTHRFull-time
About the role
SouthEnd Exteriors has been the leader in the Southeast for siding and roofing for home builders for almost 20 years, with 9 locations across North Carolina, South Carolina, Tennessee, and Georgia. A Siding Install and Service Manager will manage the work of a team of Siding Install and Service Technicians, Leads and Supervisors, overseeing the installation and service process in an efficient manner.
Responsibilities
- Plan, schedule and oversee all phases of siding installation and service projects.
- Manage install and service crews, ensuring adherence to safety, quality, and productivity standards.
- Track time and materials as required for each installation project.
- Address and resolve customer concerns promptly.
- Retain an awareness of the work environment critical to the task at hand to produce error free and damage free results.
- Review and approve project documentation, work orders, and completion reports.
- Responsible for managing a team of 10+ associates (direct and indirect), including hiring and termination decisions, setting goals, communicating expectations, providing performance feedback, and overseeing budget accountability.
- Perform other duties as assigned.
- Comply with all policies and standards.
- Adheres to Company's commitment to workplace safety.
Qualifications
- High School Diploma or GED required.
- 5+ years of siding installation/service experience required.
- Read and use a measuring tape and other required tools for complete installation.
- Good interpersonal skills, verbal and written skills and the ability to provide and/or follow detailed instructions.
- Excellent teamwork & customer relationships.
- Demonstration of leadership (all required):
- Mentor new associates
- Willingness to train others
- Safety committee engagement
- Participation in US1 Continuous Improvement Projects
- Willing to travel as needed.