Shula's Steakhouse Server

About the role

Shula’s Steak House at the Hilton University of Florida is seeking a professional and service-driven Server to deliver an exceptional dining experience. This role is responsible for maintaining a smooth and efficient restaurant operation while providing attentive, knowledgeable, and polished service to every guest.

Responsibilities

• Provide friendly, prompt, and attentive service to all guests
• Take accurate food and beverage orders and communicate them clearly to the kitchen
• Ensure timely delivery of food and beverages with proper presentation
• Maintain thorough knowledge of all menu items, including food, beer, wine, and spirits
• Be knowledgeable about hotel amenities and other on-property dining options
• Aid with daily setup and breakdown of the dining room and service stations
• Maintain cleanliness and organization of tables, side stations, and overall restaurant environment
• Polish and maintain flatware, glassware, and plates to established standards
• Monitor food quality and service levels, addressing issues as needed
• Expedite orders, verifying accuracy and presentation before service
• Complete all assigned side work daily
• Process guest checks and handle cash and payments according to company procedures
• Foster a positive, team-oriented environment for both staff and guests

Qualifications

• Previous serving experience preferred, ideally in an upscale or fine dining environment
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment while maintaining attention to detail
• Professional appearance and demeanor
• Flexible schedule, including nights, weekends, and holidays
• Basic knowledge of food, wine, and beverage service (advanced knowledge preferred)

Benefits

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.