Shreveport Port Team - Senior Manager (Operations)

Responsibilities

Oversees all activities related to vehicle processing and shipping
Responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental operations through the provision of effective methods and strategies
Coordinates vehicle processing and logistics activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment
Reviews production and operating reports and directs the resolution of operational and maintenance problems to ensure minimum costs and prevent operational delays
Reports to the General Manager on daily operational matters and issues
Works with internal and external customers to ensure GLOVIS meets or exceeds customer expectations
Ensures managers are compliant with company activities associated with the effective management of shop operations, including compiling, storing and retrieving production data reports
Ensures company training programs and policies are in place and ensures compliance with company, government and customer policies, procedures and regulations
Responds to inquiries from all customers, internal and external
Frequent and effective communication with direct reports, and members of the management team is critical
Daily communications and collaboration with the management team to ensure synergy exists between all departments
Monitors / evaluates quality of all processes and procedures of VPC Operations
Analyzes quality data to develop countermeasures to correct process deficiencies
Creates and changes departmental processes for continuous process improvement activities
Manage and direct all activities related to Port Shreveport site operations
Ensure daily plans are determined and communicated to all relevant departments and Team Members
Ensure the plans will effectively accomplish Company objectives
Monitor and make adjustments as needed
Create / review production and operating reports and direct the resolution of production problems to ensure minimum costs and to prevent production delays
Ensures employees are trained to and comply with company, government and customer policies, procedures, and regulations
Develops, maintains, and monitors the production business plans for operations
Establishes production and quality control standards for all departments
Provide guidance for the development of process plans, including setting and achieving the operation objectives, personnel requirements, material needs, etc.

Requirements

Requires flexibility to work extended hours, weekends, and holidays
Demonstrated critical thinking, problem solving, decision making and conflict management skills
Strong planning and organizing skills
Strong decision-making and conflict management skills
Organized, and ability to multi-task with minimal supervision
Proficient computer and software skills (Excel, Word, Outlook, PowerPoint, Iveles, SAP)

Skills

• Flexibility to work extended hours, weekends, and holidays
• Demonstrated critical thinking, problem solving, decision making and conflict management skills
• Strong planning and organizing skills
• Strong decision-making and conflict management skills
• Organized, and ability to multi-task with minimal supervision
• Proficient computer and software skills (Excel, Word, Outlook, PowerPoint, Iveles, SAP)

Qualifications

• High School Diploma/G.E.D.
• Associates Degree OR equivalent combination of education and experience
• 8 - 12 years of direct operational knowledge and proven leadership skills in a production/manufacturing, logistics industry
• 6 - 8 supervisory experience required
• Must hold a valid Driver's License