Showroom Support Coordinator

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Best Plumbing Supply is one of Hajoca’s trade names and is looking for a Showroom Support Coordinator at their Scarsdale, NY location.

About the Role

• Provide hospitality and warmly welcome each customer and introduce them to a Showroom sales consultant.
• Provide administrative support and schedule appointments for the Showroom sales.
• Determine customer needs, direct them to the best products to address their needs.
• Provide customers with accurate information regarding product specifications, product suitability, pricing, and availability.
• Enter sales orders and bids, expedite purchases, stay engaged with customer by following up throughout the sales process.
• Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.
• Keep the showroom clean, neat, current, stocked, and safely displayed.
• Maintain product literature files to ensure the most current and accurate information is always available to our customers.
• Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

Requirements

• Experience in customer service or showroom sales.
• Knowledge of products sold in the showroom preferred.
• Knowledgeable of kitchen and bath design trends.
• Outstanding customer service and verbal/telephone communications skills.
• Effectively use Microsoft Office software (Outlook, Word) to communicate via email, maintain customer contact files and appointment calendars, and create and analyze reports.
• Ability to build positive working relationships and inspire teamwork with co-workers.
• Ability to plan, organize, and multi-task.
• Self-directed, detailed, and highly organized.
• Ability to learn and operate computer-related systems used to process orders.
• Read, write, speak and understand English.
• Ability to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

Pay

Between $22 and $28 per hour.

Benefits

• Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis.
• Full-time benefits (for team members working 30 or more hours per week):
  • Medical, dental, vision, and prescription coverage.
  • Accident, Hospital Indemnity, and critical care coverage.
  • Life insurance and Long Term Disability.
  • Pre-tax accounts for healthcare, dependent care, and commuter benefits.
  • Paid vacation, holidays, and sick time (sick time also offered to part-time team members as required by state law).
  • Paid pregnancy and parental leave.
  • Paid day of community service.
• Full-time and part-time benefits:
  • 401(k) Retirement cash account with company contributions.
  • Targeted training programs focused on personal and professional growth.
  • Company wellness program.
  • Employee discounts.
  • College tuition benefits.

Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.