Showroom Selling Manager

About the role

The Showroom Selling Manager role at Fireclay Tile is a unique opportunity to drive sales excellence and coach a high-performing team. Reporting to the Director of Showrooms, this position is located on-site at our Costa Mesa Showroom.

Responsibilities

• Drive team performance by setting and tracking sales goals (weekly, monthly, and quarterly), providing rigorous forecasting, and analyzing performance against targets for senior management.
• Lead all aspects of team development, including recruiting, onboarding, and providing continuous coaching on sales techniques, product knowledge, and CRM tools like Salesforce.
• Conduct regular performance reviews and weekly check-ins to manage, direct, and mentor the sales team.
• Manage the showroom's P&L and budget to ensure profitability, while monitoring market trends and competitor activity to adjust sales strategies.
• Cultivate and maintain strong relationships with top clients, including architects, designers, and homeowners, through regular contact and personalized follow-ups on your own account list.
• Plan and execute showroom events, product demonstrations, and community initiatives like Fireclay Gives to drive brand visibility and customer engagement.
• Drive business growth by promptly following up on leads, effectively utilizing digital marketing tools, and delivering world-class customer service to resolve any issues.
• Oversee all daily showroom operations, including staff scheduling, payroll, inventory management, sample orders, and maintenance, to ensure a clean and functional space.
• Manage showroom systems and tools (e.g., POS, Asana) to ensure accurate client records, track monthly goals, and report on results.
• Uphold company standards by implementing best practices from Fireclay Playbooks and ensuring adherence to B Corp principles, including waste reduction and community involvement.

Requirements

We are looking for someone who is motivated, analytical, and organized, with a proven ability to lead a high-performing team. You are excited to drive sales excellence and coach a team to exceed goals, as well as maintain your own goals and thrive in a goal-oriented and dynamic environment. A proven leader with a successful track record of managing high-performing showroom teams and driving sales results through coaching, accountability, and motivation. Experienced in overseeing showroom operations, ensuring a balance of sales performance, customer experience, and operational excellence. Highly analytical, with the ability to evaluate performance data, forecast trends, and translate insights into actionable strategies that achieve and exceed goals. Technologically fluent and comfortable using CRM tools (e.g., Salesforce), digital collaboration platforms (Google Suite, Slack, Asana), and emerging sales/marketing technologies to streamline processes and improve team performance. Organized and detail-oriented, with the ability to manage multiple priorities across sales leadership, client relations, and community engagement. A motivational and inspirational leader who combines creative thinking with strategic execution to foster a culture of growth, accountability, and success.

Qualifications

• Bachelor’s Degree or equivalent experience required.

Skills

• CRM Tools (Salesforce)
• Digital Collaboration Platforms (Google Suite, Slack, Asana)
• Emerging Sales/Marketing Technologies
• Ai-Powered Tools and Platforms

Benefits

Comprehensive Benefits: We offer a competitive benefits package designed to support your well-being, both inside and outside of work. This includes a 4% 401(k) match on eligible pay, Flexible Time off, your birthday as a paid holiday, one paid volunteer day to support your local community, 7 paid holidays, sick time, parental leave, and more. Visit Fireclaybenefits.com to view details of our benefits and perks offered.

Pay

$75,000 base sales manager salary with potential for additional compensation including commissions and bonuses.

Schedule

This is a full-time position with flexible hours to accommodate showroom operations and client needs.