SHOWROOM SALES SPECIALIST - PT

About the role

Join Dal-Tile, the largest manufacturer of tile and natural stone in the United States and a subsidiary of Mohawk Industries. As a Showroom Sales Specialist, you will provide interior design and product selection advice, product expertise, and thorough follow-up to enhance customer experience and influence sales decisions. This part-time position requires weekend work and uses the showroom as a selling tool to drive specifications, sales, and brand awareness.

Expected base pay rates for this role range between $29,930 and $47,450 at the commencement of employment. Base pay is determined on an individualized basis and is part of a broader compensation package that may include commission earnings, incentive compensation, discretionary bonuses, and other company-sponsored benefit programs.

Responsibilities

• Provide interior design advice and product expertise to facilitate tile and stone selection and project development, ensuring completion of sales for all customers.
• Utilize Auto-CAD Project Management where applicable.
• Log all client showroom visits, contact information, and detailed customer preferences in CMT (Customer Management Tool).
• Communicate effectively with customers and internal team members to track leads, ensure follow-up, and close sales.
• Report sales closures monthly.
• Prospect for new business, focusing on custom builders and residential designers; make outside sales calls and follow up on leads to drive business growth.
• Maintain showroom samples and merchandising, including ordering, receiving, and managing displays; ship customer examples as needed.
• Stay current with design and product offerings by maintaining contact with suppliers and locally sourced vendors.
• Comply with Marketing’s standards for showroom merchandising, including new product launches and drops.
• Plan and host showroom tours and events for industry trade to drive customer sales.
• Attend outside trade events to develop industry relationships and build brand awareness.
• Work evening and weekend hours as required.

Requirements

• A four-year degree in a related field, four years of related experience, or a combination of a two-year degree with two years of related experience.
• Competencies in sales, customer engagement, customer service, design, sketching, reading blueprints, Auto-CAD (a plus), color coordination, interior design trends, customer buying habits, and creative thinking.
• Ability to approach unfamiliar situations and conceptualize innovative solutions, using creative skills to document and sell them to clients.
• Proficiency in MS Office (Word, Excel, PowerPoint); experience with customer management tools is a plus.
• Excellent oral, written, listening, and interpersonal communication skills to interact effectively with customers, team members, management, and other internal and external partners.

Physical Demands

• Regularly required to stand, use hands, and reach with hands and arms.
• Must be able to walk, stoop, kneel, crouch, or crawl; may occasionally need to sit, climb, or balance.
• May lift and move up to 80 pounds.
• Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus.
• Regularly exposed to moving mechanical parts; occasionally exposed to fumes or airborne particles and a wide range of temperatures.
• Noise level is usually loud.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

• Competitive salary and comprehensive benefits package.
• Company match on 401k.
• Employee purchase discount.
• Tuition reimbursement.
• Career opportunities and an environment of creativity and growth.