Showroom Sales Representative - Chicago

Schumacher & Co. is an innovative interior design company disrupting the $150 billion global interior design industry. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees, we are dedicated to helping customers “celebrate the feeling of home” through beautifully designed fabrics, wallcoverings, trims, furniture, and accessories.

About the role

The Showroom Sales Representative (SSR) plays a key role in delivering exceptional client service, generating revenue, and promoting brand awareness across Schumacher. This full-time role is based in XXX and partners with our XXX Account Executive to develop new business, service accounts, and drive growth in the XXX market and surrounding territory. The SSR will report directly to the Managing Director, XXX.

Success in this role is defined by meeting or exceeding monthly sales targets, building relationships with the interior design community, consistent sales follow-through, and a strong command of product knowledge and brand storytelling. The ideal candidate is a self-starter with an entrepreneurial spirit—someone eager to build relationships, provide high-touch service, and close sales with confidence and professionalism.

Responsibilities

• Collaborate with Account Executives to grow the client base across XXX through proactive outreach and strategic lead development.
• Conduct daily follow-ups on project shops, external quotes, and reserves; place sample requests and scheme product groupings for client needs.
• Log all outreach and follow-up activities consistently into the Contact Log and maintain an active sales pipeline.
• Act as a polished brand ambassador, providing personalized service to trade clients across textiles, wallcoverings, rugs, trim, and furniture.
• Assist clients with selections, sample orders, and order placement, ensuring timely follow-up to convert sampling activity into closed orders.
• Support both residential and commercial clients with white-glove attention to detail.
• Establish the Schumacher brand and build regional presence in XXX through proactive engagement with new and existing interior designers.
• Use client outreach, sales data, and cross-selling to create and execute territory sales plans, building customer loyalty through consistent communication and quality service.
• Expand Schumacher’s brand awareness through email marketing, digital tools, social media engagement, and representation at local design events and trade gatherings.
• Host and support events that build visibility and community engagement with local designers.
• Share updates and insights with Account Executives and Patterson Flynn reps on sales activity and opportunities.
• Participate in team meetings, sales check-ins, and regional strategy sessions, offering market feedback to leadership.
• Enter and process client quotes, orders, and sample requests promptly and accurately; maintain clean and current records in the Contact Log.
• Collaborate with internal teams to troubleshoot issues and ensure client satisfaction; review reports and dashboards to guide sales funnel actions.

Requirements

• Knowledgeable and enthusiastic about the luxury interior design industry.
• Exceptional organizational, time management, and follow-through skills.
• Exceptional selling skills and the ability to manage client expectations.
• High level of ownership, accountability, and initiative.
• Proficiency in MS Windows and Office suite.
• Strong phone, verbal, and written communication skills.
• Goal-oriented, team player with a positive attitude.
• Passionate about delivering an amazing experience for each client.
• Ability to operate in a fast-paced environment, adapt to change, and wear many “hats.”
• Ability to identify growth opportunities, including high-potential customers and new accounts.

Benefits

• Competitive salary and corporate annual profit sharing.
• 401K Plan.
• Comprehensive health benefits: dental, medical, prescription drug, and vision coverage.
• Health Savings Account (HSA) and TELADOC.
• 20 Days Paid Time Off (PTO) and 10 company holidays.
• Bereavement leave.
• Life insurance and Flexible Spending Accounts (FSA).
• AFLAC Plans (Accident and Critical Illness Plans).
• Pet insurance.
• Short-Term Disability (STD) and Long-Term Disability (LTD).
• Parental medical leave and child bonding leave.
• Employee discount.

Pay

$50,000—$55,000 USD