Showroom Sales Representative

Key Responsibilities

• Provide customer service assistance to customers and respond to customer inquiries and complaints.
• Educate customers about terminology, features, and benefits of products to improve product related sales and customer satisfaction.
• Process customer orders, quotes, queries, complaints, and concerns in a courteous, efficient, professional, and timely manner.
• Ensure that payments received are receipted and payment advises are remitted to finance office in a timely manner where required.
• Examine merchandise in stock and on display to ensure that it is correctly priced, labelled, and displayed and that it functions well.
• Examine products purchased for resale or received for storage to assess the condition of each product or item.
• Review inventory and sales records to prepare reports for management and reorder when inventory drops to a specified level.
• Estimate consumer demand and determine the types and amounts of goods to be sold, accurately manage stock holdings, and handle/report/resolve variances.
• Confer with company officials to develop methods and procedures to increase sales, expand markets, promote business, and improve efficiency.
• Liaise with suppliers and service providers to ensure the showroom is well equipped and ready to meet customer needs and requirements.
• Maintain professional and respectful internal and external relationships that meet company core values.

Preffered Qualifications

• A Diploma/Bachelor's degree in a business-related course
• 1-2 years’ experience in showroom sales handling technical products
• Computer savvy
• Personal Attributes: Excellent customer service and selling skills, Disciplined, self-driven, and with high integrity.