Showroom Receptionist

Primary Duties

• Greet visitors, answer questions and direct incoming calls effectively and efficiently.
• Host showroom tours and meetings, including shopping, food and beverage preparation, presentation, and clean up for client visits and internal events.
• Exhibit passion for the furniture and design industry with a desire to grow within the field.
• Exhibit a sense of urgency to ‘make it happen’ for visiting and prospective clients.
• Cover daily maintenance of the showroom to ensure proper furniture placement, signage, cleanliness, technology performance and report any showroom issues to Supervisor.
• Maintain intimate knowledge of all product whereabouts from the showroom and follow proper protocol for checking out showroom inventory.
• Maintain calendar of showroom events to ensure timely preparation.
• Provide assistance with the set up and usage of technology within the showroom.
• Maintain inventory levels of all office and hosting supplies and client gifts as approved by management.
• Event planning and/or leadership, including event logistics, hiring vendors/entertainment, managing attendance, set-up/clean-up (evening hours will be periodically required to perform these duties).
• Understudy the Job Captain (Sales Assistant) position to alleviate workloads as needed. Train to promote when openings become available.

Qualifications

• A high school diploma or equivalent.
• A college degree in Interior Design, Marketing, Hospitality, Communications, Business or other relevant field is preferred.
• 2-3 years of customer service experience (hospitality experience highly desirable).
• Event planning and coordination a plus.
• Highly proficient computer skills.
• Effective verbal and written communication skills.
• Acute attention to detail and ability to handle multiple tasks.
• Strong planning, organizational, research, follow-up, and time management skills.
• Ability to learn quickly and work independently as well as contribute as part of a team.