Jobs · Business Development · New York

Showroom Manager, Flagship

Waterworks · New York, NY · 1 mo ago
On-siteBusiness Development$140k–$160k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we have sections: About Waterworks (company description), What We Provide (benefits), Our Leadership Proposition (maybe not needed?), The Role (overview), Responsibilities, Requirements, Pay (salary range). Also maybe Benefits? The "What We Provide" includes benefits: extensive training, career growth, competitive salaries, bonus potential, comprehensive benefits package including medical/dental/vision, 401k, generous PTO program, summer half days, volunteer day, at least 8 federal holidays plus floating holiday. That's benefits. So we can have Benefits section. We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, AI tools, physical requirements? The physical requirements are part of posting; they are substantive? Might be considered details but maybe we can keep? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Physical requirements might be considered legal? Not exactly EEO but could be considered job requirements. However they are quite detailed; maybe we keep them under Requirements? But they are physical demands, not typical qualifications. Could be considered part of Requirements. However they are lengthy; we could include them as a subsection? The instruction: Prefer a few substantive sections over many thin ones. So maybe we combine physical requirements into Requirements section as bullet points. We must not create Pay/Schedule/Benefits sections unless posting actually states them. Pay is stated: $140,000 - $160,000 a year. Benefits are stated. Schedule not mentioned (no schedule). So we omit Schedule. We must include sections only when posting has real specific content. So we will have: - About Waterworks (maybe as

About Waterworks

) but the instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but we can use other headings like About Waterworks? Probably okay. However they said "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests those are typical headings; but we can still use About Waterworks as heading. It's not prohibited. We need to preserve all substantive information. So we need to include company description, what we provide (benefits), leadership proposition maybe optional but it's substantive; we could include as a section "Leadership Proposition". But they didn't list that as example; but we can still use

. However they said prefer a few substantive sections over many thin ones. Leadership proposition may be thin; maybe we can incorporate into About the role or Responsibilities? It's about leaders championing values; could be part of Responsibilities or maybe we can omit? But it's substantive; but we could merge into Responsibilities as bullet? Might be better to keep as its own section? The instruction: "Prefer a few substantive sections over many thin ones." So we should avoid many thin sections. Leadership proposition is a paragraph; could be its own section but that adds another section. Could combine with About the role? The role description includes leadership expectations; maybe we can incorporate leadership proposition into The Role section. Thus sections: About Waterworks, What We Provide (Benefits), The Role (overview), Responsibilities, Requirements, Pay. We need to use
  • for any list of duties/requirements/benefits. So for Benefits we need a list. For Responsibilities we need list (maybe grouped by categories? The responsibilities are currently in paragraphs with headings like Team Management, Showroom Management, Account/Client Management. We could keep those as subheadings? But we cannot use headings other than

    ? The instruction only says use

    for section headings; doesn't forbid other headings like

    ? Safer to stick to

    for sections only; within sections we can use

    and

    • . For responsibilities we can break into categories using

      with bold? But we cannot add extra headings? Might be okay to keep categories as

      with strong text? But we need to preserve all substantive information; we can keep the categories as part of

      text. Simplify: For Responsibilities, we can create a

        with each responsibility item as
      • . The original text has many sentences; we can break them into bullet points preserving meaning. Similarly for Requirements: list bullet points. For Benefits: list bullet points. Pay: just a

        with salary range. We must not include duplicated lines. Ensure we don't repeat. Let's extract content. About Waterworks: first paragraph: "About Waterworks When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large." We can keep that as

        . What We Provide: paragraph: "What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion." We'll turn benefits into list: extensive training, career growth opportunities, competitive salaries, bonus potential, comprehensive benefits package including medical/dental/vision, 401k retirement savings plan, generous PTO program (vacation, personal and sick time), additional perks like some summer half days and a volunteer day, at least 8 federal holidays plus a floating holiday. We could also include "highly collaborative, creative environment that values each team member’s contributions to our mission" as prose. The Role: paragraph: "This leadership role will own all aspects of the flagship showroom’s financial performance; with the expectation to exceed revenue goals for sales and profitability. The General Manager must strategically and tactically build and execute a business plan to meet and achieve showrooms goals through strong team leadership and effective partnership. The GM will lead, develop and coach the sales team to drive for results while ensuring operational process are efficient and streamlined and work closely with local Business Development Leader to build strong client relationships within the design community using an innovative approach that incorporates virtual tools and services as well as in person sales calls. As the leader of this flagship showroom, the GM is expected to expand the flagship presence through hosting internal and external meetings such as leadership, company, vendor, and client meetings. The right candidate will be proactive and organized in their leadership; high-energy, versatile, and a strong communicator with the ability to strategically set the direction for the showroom within the new normal of industry." We'll keep as

        maybe multiple paragraphs. Responsibilities: we need to extract bullet points. Original responsibilities text includes headings: Team Management, Showroom Management, Account/Client Management. Under each there are sentences. Let's parse: Team Management: - Sales Leader for the showroom, coaching and developing the sales team throughout the sales cycle - Responsible for hiring and training sales personnel as well as building promotable bench from support roles - Partners with Sales Consultants on developing and maintaining their key client relationships - Trains team in selling and marketing the Waterworks way - Coach team to stay current on Waterworks product range and competitors’ offerings, and report findings to cross functional partners - Hold designated showroom associates accountable for sales goals, project management and offering outstanding service and follow through for our clients - Empower associates to resolve client issues and implement solutions; step in with servant leadership mindset when needed - Role model and promote the Waterworks Values Showroom Management: - P&L responsibility - Responsible for review and submission of all required reporting (pipeline management; CRM, showroom sales; weekly recaps) - Ensures team accountabilities are achieved - Execute organizational strategies to firmly position Waterworks as the industry leader for luxury bath and kitchen - Maintain a culture of accountability and empowerment within the showroom - Responsible for showroom operations; establishing and maintaining processes to uphold the Waterworks brand image. - Oversees the work of an internal Operations Specialist - Drive use of technology as a sales tool including CRM and digital sales tools - Investigate and implement innovative ways to proactively market Waterworks products - Create a showroom environment that consistently delivers a luxury experience to our clients - Responsible for maintaining key relationships in the community including ICAA, industry networking groups, design center management - Attend and host industry events; lunch and learns, continuing ed courses, sales events, etc. - Partner with Client Support team and leadership to resolve client escalations Account/Client Management: - Strategically manage showroom accounts assigned to Sales Consultants. - Use/review CRM and other reporting metrics to ensure appropriate outreach - Responsible for execution of account strategies including individual account plans and balancing account lists for the team that results in meeting marketing/business goals for the showroom - Effectively and confidently pitch the Waterworks’ line of products both in person and virtually using technology, along with BD Leader and Sales Consultants - Using innovative ideas and leveraging virtual and other tools; develop and maintain relationships within the architect and design community as well as enhance relationships with current top clients to increase sales - Actively set expectations and support the sales team in identifying and securing new clients within the geography of the showroom - Guide, develop, and measure individual associate’s accounts and sales activity using regular one on one meetings to ensure marketing activities match account potential We'll turn each bullet into

      • . Requirements: list bullet points. Original requirements paragraph: "Bachelor’s degree or equivalent 5+ years inside/outside sales experience in a showroom, luxury retail or architectural design firm 5+ years’ experience in a sales management role within high end luxury brand environment Fearless and innovative approach to selling with a client-centric mentality Ability to take charge, drive for results and make sound decisions quickly Ability to negotiate and close deals Digitally savvy – willing and able to successfully connect with clients virtually Strong working knowledge of online meeting tools (MS Teams, zoom, etc.) Proven team builder with the ability to coach and develop a sales team Self-motivated leader with excellent communication skills, both verbal and written Well connected within the luxury design trade around the showroom Exceptional time management skills with ability to multi-task Resilient with the ability to pro-actively overcome challenges Ability to inspire trust, integrity and professionalism Innovative and strategic thinker who promotes process improvements Ability to interpret and utilize data to drive decisions and sales results Proficient in all Microsoft Office applications: working knowledge of CRM systems Plumbing/tile/construction background/exposure a plus Requires travel within market to visit client offices and jobsites" We'll make each line a
      • . Also note physical requirements later; we could incorporate them into Requirements as additional bullets, but they are separate section about physical requirements. The instruction: Remove boilerplate, but physical requirements are not boilerplate; they are job details. Could be included under Requirements as additional bullets. However they are quite detailed; maybe we keep them as a separate section "Physical Requirements"? But they didn't list that as example; but we could still use

        . However to keep few sections, we could add them to Requirements as extra bullets. But the physical requirements are split into Showroom locations and Distribution Centers. Might be too much; but we can include them as bullet points under Requirements. Let's extract Showroom location physical requirements: - Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques. -

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