Showroom Inside Sales Representative

About the role

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, provides best‑in‑class products, service and capabilities across Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. With approximately 36,000 associates across 1,700 locations, we are a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career you are proud of, at a company you can believe in. We are seeking a motivated and detail‑oriented Inside Sales Representative to join our team, located in Fargo or Duluth, Minnesota. Location flexibility is available for this role, with the position based in the Fargo or Duluth area based on business needs and candidate location.

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service‑related issues.
• Oversee and support the full Order‑to‑Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.

Qualifications

• 1 to 3 years of experience in a sales support, customer service, or related role.
• Experience in a target‑driven sales environment preferred.
• Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
• Strong organizational and project management skills; experience in project management is a plus.

Benefits

• Health, dental, vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities

Pay

Starting at $23/hr or more with experience. Pay range: $17.77 – $29.92 per hour. This role is bonus or incentive plan eligible. Starting wage may be higher in certain locations based on local or state wage requirements.

Schedule

Monday – Friday, 8 am – 5 pm.