Jobs · Hawaii

Showroom Clerk

Costco Wholesale · Pearl City, HI · 1 mo ago
On-siteFull-time
We need to output HTML fragment with sections: use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. We need to parse the job description. Content: - Position Summary: "Actively greets the members and Provides a high level of member service while assisting members on the showroom sales floor. Answers member questions, demonstrates merchandise, and assists in processing member’s Costco.com orders. Performs cash register and payment transactions for scratch and dent merchandise sales. Processes membership transactions for signups, renewals, upgrades, etc. Uses systems such as HighJump, Order Management System (OMS), and iSeries to provide inventory availability, order/shipment information, and delivery status to members. Educates members and potential members about purchasing on Costco.com for home delivery. Requires good communication skills, extensive product knowledge, and the ability to help members with website navigation and online account management. The Home Showroom Clerk is responsible for providing the best possible service and support to Costco members as they shop online." That's a prose summary. Could be "About the role" section. - Job Duties: a long list of duties. Should be under "Responsibilities" as
  • . - Requirements/Qualifications: The description mentions "Requires good communication skills, extensive product knowledge, and the ability to help members with website navigation and online account management." Also maybe "Ability to operate vehicles, equipment or machinery." Also "If hired, you will be required to provide proof of authorization to work in the United States." Also "Apart from any religious or disability considerations, open availability is needed to meet the needs of the business." Also "For additional information about pay ranges, click here." Not actual pay. So we cannot include Pay section because no specific pay given. Benefits: "We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees." That's specific benefits. So include Benefits section. Schedule: Not given explicitly. "open availability is needed" but not a schedule. Not specific. So we should not include Schedule. Pay: Not given specific. So omit. Qualifications: Could include "good communication skills, extensive product knowledge, ability to help members with website navigation and online account management, ability to operate vehicles, equipment or machinery, proof of authorization to work in US, open availability." Might be considered qualifications. But we already have Requirements maybe. We need to decide sections: About the role (summary), Responsibilities (duties), Requirements (maybe skills/qualifications), Benefits. Could also have Skills separate but we can combine. We must not repeat job title as heading. No Job ID etc. We must preserve all substantive information; do not invent or summarize away detail. So we need to include all duties exactly as listed? We can paraphrase but must preserve meaning. Safer to keep bullet points close to original. Let's extract duties list from "Job Duties" paragraph. It's a long sentence with many duties separated by periods. We'll split into bullet points. List: - Greets and communicates with members and potential members in person and by phone. - Answers questions, resolves problems and explains membership options. - Determines member needs and provides appropriate solutions, including answering general Costco.com/product inquiries and researching complex situations regarding online orders, tracking and deliveries. - Tends to the sales floor consisting of cleaning displays, steel frames, appliances and electronics by sweeping, dusting, and applying glass cleaner. - Provides a prompt and high level member service by answering questions and demonstrating products. - Maintains and tests knowledge of technology using EPK and reading literature. - Receives accurate payment for goods, processes credit and debit card charges, and processes manual orders for “Scratch and Dent” merchandise, according to proper departmental procedures for paperwork and performance of duties. - Processes new memberships and membership maintenance. Keys membership information into the computer, keeps logs and paperwork, obtains supervisor approvals when necessary. Follows departmental procedures for paperwork and performance of duties. - Issues membership cards using computer, camera, and automated card printer. Issues temporary cards by researching membership information. Issues employee name badges. - Keys credit card applications, conforms to credit card company practices, for verifications, confidentiality, access, and discretion. - Observes and ensures correct product signage. - Sets up display models, assembling as necessary, while following all safety and security procedures. - Compiles reports when necessary and performs miscellaneous operational tasks as needed. - Uses the eCommerce Order Management System (OMS) to verify order statuses and order payment information. - Uses the HighJump system to verify delivery status and shipping updates. - Creates order forms and enters data using Google, Gmail Apps, Microsoft Excel and AS400. - Ensures proper cleanup and disposal of hazardous materials. - Performs related tasks, set-up, and closing duties for the department. - Ability to operate vehicles, equipment or machinery. - Assists with department duties as necessary. - Assists in other departments of the warehouse as necessary. Also earlier: "Actively greets the members and Provides a high level of member service while assisting members on the showroom sales floor. Answers member questions, demonstrates merchandise, and assists in processing member’s Costco.com orders. Performs cash register and payment transactions for scratch and dent merchandise sales. Processes membership transactions for signups, renewals, upgrades, etc. Uses systems such as HighJump, Order Management System (OMS), and iSeries to provide inventory availability, order/shipment information, and delivery status to members. Educates members and potential members about purchasing on Costco.com for home delivery. Requires good communication skills, extensive product knowledge, and the ability to help members with website navigation and online account management. The Home Showroom Clerk is responsible for providing the best possible service and support to Costco members as they shop online." These are also duties but maybe part of summary. We'll keep summary as is. Now Requirements/Qualifications: The text includes "Requires good communication skills, extensive product knowledge, and the ability to help members with website navigation and online account management." Also "Ability to operate vehicles, equipment or machinery." Also "If hired, you will be required to provide proof of authorization to work in the United States." Also "Apart from any religious or disability considerations, open availability is needed to meet the needs of the business." Also maybe "For additional information about pay ranges, click here." Not needed. We could create a Requirements section with bullet list: - Good communication skills - Extensive product knowledge - Ability to help members with website navigation and online account management - Ability to operate vehicles, equipment or machinery - Proof of authorization to work in the United States - Open availability (to meet business needs) Now Benefits: list as given. We need to output HTML fragment only. Structure:

    About the role

    ... summary ...

    Responsibilities

    • ...
    • ...

    Requirements

    • ...
    • ...

    Benefits

    • Paid time off
    • Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
    • Health care reimbursement account
    • Dependent care assistance plan
    • Short-term disability and long-term disability insurance
    • AD&D insurance
    • Life insurance
    • 401(k)
    • Stock purchase plan
    We need to ensure we don't include Pay or Schedule. Check for any duplicated lines: we must not repeat. Ensure we captured all substantive info. Check if any other sections like Qualifications could be separate but we can combine. Now produce HTML. Make sure no extra markdown fences. Let's craft summary paragraph: combine the Position Summary sentences. "Actively greets the members and provides a high level of member service while assisting members on the showroom sales floor. Answers member questions, demonstrates merchandise, and assists in processing member’s Costco.com orders. Performs cash register and payment transactions for scratch and dent merchandise sales. Processes membership transactions for signups, renewals, upgrades, etc. Uses systems such as HighJump, Order Management System (OMS), and iSeries to provide inventory availability, order/shipment information, and delivery status to members. Educates members and potential members about purchasing on Costco.com for home delivery. Requires good communication skills, extensive product knowledge, and the ability to help members with website navigation and online account management. The Home Showroom Clerk is responsible for providing the best possible service and support to Costco members as they shop online." That's fine. Now responsibilities bullets: ensure we include all duties from Job Duties list plus maybe the earlier ones? But to avoid duplication, we can include the Job Duties list as is; the earlier summary already covers some but it's okay to have some overlap? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Overlap is not prohibited but could be considered duplication? It says remove duplicated lines. So we should avoid duplicating the same sentence. The summary already includes some of those duties (greets, answers questions, demonstrates merchandise, assists processing orders, cash register, processes membership transactions, uses systems, educates). If we also include them in responsibilities, that would be duplication. Better to keep responsibilities as the explicit Job Duties list, and keep summary as the Position Summary (which includes some overlapping but not exact same lines). However some lines are exactly same as in summary? Let's compare: Summary includes: - Actively greets the members and provides a high level of member service while assisting members on the showroom sales floor. - Answers member questions, demonstrates merchandise, and assists in processing member’s Costco.com orders. - Performs cash register and payment transactions for scratch and dent merchandise sales. - Processes membership transactions for signups, renewals, upgrades, etc. - Uses systems such as HighJump, Order Management System (OMS), and iSeries to provide inventory availability, order/shipment information, and delivery status to members. - Educates members and potential members about purchasing on Costco.com for home delivery. - Requires good communication skills, extensive product knowledge, and the ability to help members with website navigation and online account management. - The Home Showroom Clerk is responsible for providing the best possible service and support to Costco members as they shop online. Job Duties list includes: - Greets and communicates with members and potential members in person and by phone. (similar but not identical) - Answers questions, resolves problems and explains membership options. (different) - Determines member needs and provides appropriate solutions, including answering general Costco.com/product inquiries and researching complex situations regarding online orders, tracking and deliveries. (different) - Tends to the sales floor consisting of cleaning displays, steel frames, appliances and electronics by sweeping, dusting, and applying glass cleaner. (new) - Provides a prompt and high level member service by answering questions and demonstrating products. (similar to summary but slightly different) - Maintains and tests knowledge of technology using EPK and reading literature. (new) - Receives accurate payment for goods, processes credit and debit card charges, and processes manual orders for “Scratch and Dent” merchandise, according to proper departmental procedures for paperwork and performance of duties. (similar to cash register but more detail) - Processes new memberships and membership maintenance. Keys membership information into the computer, keeps logs and paperwork, obtains supervisor approvals when necessary. Follows departmental procedures for paperwork and performance of duties. (similar to processes membership transactions but more detail) - Issues membership cards using computer, camera, and automated card printer. Issues temporary cards by researching membership information. Issues employee name badges. (new) - Keys credit card applications, conforms to credit card company practices, for verifications, confidentiality, access, and discretion. (new) - Observes and ensures correct product

Similar jobs

Showroom Clerk

Costco WholesaleAnchorage, AK· 1 mo ago
apply on careers.costco.com