Showmaster - 7 Paintings at Fairlane Hotel

About the role

The Showmaster is the lead operator and experience owner of 7 Paintings, a live, technology-based, immersive dining event where storytelling, food, sound, and atmosphere move together in real time. While the experience is precisely timed, it must never feel rushed to the guest. This role fully owns show flow, service pacing, and all technical cueing throughout the evening, while also leading with calm, polished hospitality on the dining room floor.

Responsibilities

• Set the tone for the evening with elevated language and composed presence
• Ensure guests feel welcomed, guided, and never rushed
• Protect the guest experience from visible stress or operational disruptions
• Model polished hospitality behavior for the team
• Show & Technical Control
• Operate all show elements live (lighting, sound, projections, video cues)
• Initiate and transition each show segment based on real-time service conditions
• Adjust pacing as needed to maintain flow without impacting guest comfort
• Monitor and manage volume and lighting levels throughout the experience
• Service & Team Coordination
• Act as the central point of communication between front-of-house, kitchen, and bar
• Signal transitions between courses and experiential moments
• Support servers during high-volume or complex portions of service
• Walk the dining room continuously to monitor guest progress, waters, and tables
• Pre-Show Preparation
• Review reservations, dietary restrictions, and special notes
• Assist with seating strategy to support both guest experience and kitchen flow
• Prepare and organize show materials, including edible components such as printed edible paper or specialty presentation items
• Ensure show tools, tablescapes, and interactive elements are fully prepared
• Conduct final checks of the dining room and all show elements prior to guest arrival
• Post-Show Responsibilities
• Guide a thoughtful and unrushed close to the guest experience
• Support check timing so guests do not feel pressured to leave
• Absorb any remaining show elements for future use
• Organize, store, or restock show materials for future use
• Ensure staff checkout and end-of-night procedures are completed properly
• Communicate show notes or issues to management

Qualifications

• Prior leadership or floor-management experience in hospitality or events
• Strong multitasking ability and situational awareness
• Comfortable standing, walking, and moving throughout an entire service
• Availability for evenings and weekends
• Experience With AV, Live Cues, Or Show Control
• Experience in fine dining, immersive dining, live events, or theater-like environments
• Calm, organized, and decisive under pressure
• Can manage service flow, guest experience, and technical execution simultaneously

Why This Role Is Unique

This role is unique because you are not just managing service — you are running a live experience. The Showmaster fully owns timing, flow, and show execution. Success is measured by how seamless and calm the room feels. This role blends hospitality leadership, production control, and creativity. This is a Fairlane Hotel employee position with a focus as a 7 Paintings Showmaster. The employee in this position will still receive all Fairlane Hotel training and communications, abide by all Fairlane Hotel policies and handbook procedures, and receive all applicable Fairlane Hotel employee benefits.

Benefits

• 401(k) 401(k) matching
• Paid time off
• Paid training
• Work Location: In person