Shortage Control Lead - Full-Time

Join Burlington Stores, Inc., one of the largest off-price retail stores in the nation, as a Shortage Control Lead. In this role, you will mitigate theft and fraud in high-shortage areas while promoting a safe and secure store environment. Engage with customers and associates in alignment with company core values by providing energetic, respectful greetings.

Responsibilities

• Provide an effective deterrent to dishonest behaviors by demonstrating a command presence, adhering to dress code (company-issued vest and earpiece), maintaining a positive demeanor, and delivering energetic greetings.
• Maintain a safe and secure store environment through attention to detail, multitasking, strong communication, and partnership with store leadership.
• Engage positively and respectfully with customers and associates in high-risk shortage areas to promote best-in-class customer service and control.
• Apply strong knowledge of top shortage areas and support programs designed to identify and reduce theft.
• Gather and document indicators of external theft, share findings with store and field leaders, and collaborate with local law enforcement to address organized retail crime or repeat incidents.
• Support internal controls and operational oversight, including associate package/bag checks, monitoring point-of-sale transactions, conducting store audits, and promoting Asset Protection programs.
• Assist in onboarding and ongoing training of associates in shortage reduction programs and processes.
• Support store leadership in preparing and executing the semi-annual inventory process and developing action plans to reduce shortage.
• Role-model safety-first behaviors and address unsafe practices proactively.
• Manage stressful situations with discipline and professionalism.

Requirements

• Ability to work a flexible schedule, including nights, weekends, and holidays as required.

Benefits

• Competitive wage and flexible hours.
• Associate discount.
• Medical, dental, and vision coverage, including life and disability insurance.
• For full-time associates: up to 12 days of paid time off annually, up to 8 paid holidays, and paid sick time in accordance with applicable law.
• 401(k) plan eligibility.
• Training and development opportunities for career growth.

Pay

$19.00 per hour.