Shopper Insights Senior Consultant

About the role

dunnhumby is the global leader in Customer Data Science, empowering businesses to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission is to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail, dunnhumby today enables businesses worldwide, across industries, to be Customer First.

We partner directly with Walmart Data Ventures and their platform Scintilla to deliver consulting, training, and customer-centric insights that help Walmart merchants and CPG partners unlock growth. As a Shopper Insights Senior Consultant, you will be a trusted advisor for our retail and CPG clients, working side-by-side with them to ensure their success. Using customer insights derived from our data platform, you will own and develop a client plan that delivers recognizable value, client satisfaction, and return on investment. You will work with Walmart Merchants and their market-leading CPG partners to help them use Walmart customer insights to place the customer at the heart of their collaborative decision-making.

Responsibilities

• Act as a trusted advisor for retail and CPG clients, ensuring their success through customer insights.
• Develop and own client plans that deliver value, satisfaction, and ROI using data from our platform.
• Collaborate with Walmart Merchants and CPG partners to integrate customer insights into decision-making.

Requirements

• Mobility to be based in Bentonville.
• Bachelor’s degree in a relevant subject.
• Relevant CPG, Merchants, or Retail experience.
• Client-facing or stakeholder management experience.
• Knowledge of customer insights and a consultative approach to selling.
• Experience with SHOP/Shelf Review, Category management (assortment analytics, customer insight analytics).
• Project management experience.

Benefits

• Comprehensive rewards package typical of a leading technology company.
• Flexible working hours and your birthday off.
• Investment in cutting-edge technology with a nimble, small-business feel.
• Thriving networks for diversity and inclusion (dh Gender Equality Network, dh Proud, dh Family, dh One, dh Thrive).

Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe you will perform at your best with a work/life balance. Some roles lend themselves to flexible options more than others, so if this is important to you, please discuss it during the hiring process.