Shop Trailer Mechanic II

About the role

Cox Fleet is hiring a Mobile Trailer Technician II to join our team. This is a dedicated on-site position focused on performing certified DOT inspections, preventative maintenance, light repairs, and other duties such as trailer brakes, air lines, auxiliary pumps, engines, liftgates, brake chambers, welding, fabrication, and replacement of panels, body, and framework. Work is performed at the customer's site. The Mobile Trailer Technician II can perform more advanced repairs under supervision and assists senior technicians while continuing to learn advanced mechanical skills.

Responsibilities

• Diagnose and repair/replace compressors, coils, electrical components, and other trailer systems.
• Follow and comply with safe operating practices and procedures.
• Independently manage parts inventory and equipment on company-issued service truck.
• Maintain and operate company-issued service vehicle, including safety checks and pre-/post-trip inspections.
• Apply technical knowledge acquired through formal training or on-the-job experience.
• Assess customer needs, provide information, resolve problems, and meet expectations.
• Manage concurrent tasks, prioritize work-related activities, and allocate time effectively.
• Act with integrity, maintain confidentiality, and adhere to ethical and professional standards.
• Perform scheduled preventative maintenance (PM), DOT inspections, and follow-up repairs in a mobile/field environment.
• Respond to call center-dispatched unscheduled service and maintenance requests.
• Use hand tools, precision instruments, trailer tools, welding equipment, and jacks.
• Document work performed, parts used, and findings on Repair Orders (RO) using company-issued iOS device and proprietary TRAIT application.
• Complete DOT forms and other documentation accurately and timely.
• Work independently and manage daily schedule with high productivity.
• Obtain parts from approved vendors as necessary for repairs.
• Communicate with management and support team for approvals, purchase orders, and RO findings.
• Perform all work in compliance with safety, health, and environmental policies, including OSHA, EPA, and DOT regulations.
• Complete company-required safety training.
• Maintain good working relationships with customers and vendors.
• Perform minor adjustments and repairs on trailer equipment, including brakes, air lines, auxiliary pumps, engines, liftgates, and brake chambers.
• Adhere to company policies, processes, and procedures.
• Stay up to date on safety protocols and procedures.
• Diagnose, adjust, and repair various types of trailer equipment and systems, including welding, fabrication, and replacement of panels, body, and framework.
• Identify problems, determine accuracy and relevance of information, and use sound judgment to evaluate alternatives.
• Inspect, test, and diagnose defective equipment using test instruments such as handheld computers and pressure gauges.
• Assist Mobile Trailer Technician I with diagnostics.

Requirements

• High School Diploma/GED and 3 years’ experience in a related field, or any level degree/certification beyond a HS diploma/GED in a related discipline, or 5 years’ experience in a related field.
• At least 3 years of experience with refrigerated equipment.
• Possess and supply a set of hand tools necessary to perform required job duties.
• Obtain Automotive Service Excellence (ASE) certification T8 (PMI) within eighteen (18) months.
• Obtain 608/609 certification within eighteen (18) months.
• Must successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
• A current and valid DOT medical card with more than four (4) months remaining may be submitted in lieu of a DOT physical.
• Must be at least 21 years or older due to interstate operating authority commerce regulations.
• Valid driver’s license required.

Preferred Certifications

• ASE T4 (Brakes) certification
• ASE T5 (Suspension) certification
• ASE T6 (Electrical and Electronic Systems) certification
• ASE T7 (HVAC) certification

Skills & Abilities

• Knowledge of trailer parts and systems, including their designs, uses, repair, and maintenance.
• Ability to understand and apply new information for problem-solving and decision-making.
• Physical ability to lift, bend, climb, stand, and walk for long periods; perform moderately heavy labor.
• Stamina to exert oneself physically over long periods without tiring.
• Ability to judge distances and spatial relationships accurately.
• Effective communication skills, both verbal and written, for engaging with individuals and groups.
• Ability to determine the appropriate tools and equipment needed for tasks.
• Use logic and reasoning to identify strengths and weaknesses of alternative solutions and approaches to problems.

Benefits

• Safe driving & tech efficiency bonuses.
• Safety boots & safety glasses reimbursement.
• Extreme weather gear (cold & hot).
• Uniforms provided with laundry service where available.
• Take service truck home daily (no personal gas expenses).
• Laptop & company cellphone provided.
• Technical training provided to advance your career.
• Dedicated career path with over 50% of front-line managers promoted from within.
• Health, dental, and vision insurance starting on day one of employment.
• 401(k) matching after 90 days: 100% match up to 6% contribution and an additional 2% discretionary contribution by the company.
• Accrue up to 200 hours (5 weeks) of Paid Time Off based on tenure.
• Tuition assistance/reimbursement.
• Adoption/surrogacy assistance.
• Pet insurance.
• Multiple Employee Resource Groups (ERGs), diversity groups, and company-paid volunteer hours.
• Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives, and more.