Shop Technician - W

Job Overview

Timely, effective repairs of machine components in the shop.

Key Job Responsibilities

• Complete assigned jobs and task to meet flat rate times and re-do metric.
• Work safely and follow all KEC/Customer safety policies and procedures.
• Complete related paperwork and access databases require to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
• Follow contamination control and HAZMAT rules and regulations.
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Ability to provide accurate quotes and pricing estimates to the customer.
• Diagnose and troubleshoot problems, give recommendations for repairs.
• Test and verify correct operation of all repairs and adjustments.
• Apply general failure analysis and procedures to determine proper diagnosis.

Qualifications & Requirements

• High school diploma or general education degree (GED) required
• Associate Degree in Diesel Technology or equivalent preferred
• Minimum of 2 years related experience and/or training; or equivalent combination of education and experience

Skills

• Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos; write simple correspondence; effectively present information in one-on-one and small group situations to customers, clients and other employees
• Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; compute rate, ratio and percentages; calculate figures and amounts such as percentages, area, circumference and volume; deal with problems involving several concrete variables in standardized situations
• Computer Skills: Knowledge of database software, Internet software, manufacturing software and order processing systems
• Analytical Skills: Uses intuition and experience to complement data
• Problem Solving Skills: Identifies and resolves problems in a timely manner
• Customer Service Skills: Responds promptly to customer needs
• Oral and Written Communication Skills: Speaks and writes clearly and informatively
• Teamwork Skills: Balances team and individual responsibilities
• Planning/Organizing Skills: Prioritizes and plans work activities
• Professionalism: Reacts well under pressure; accepts responsibility for own actions; follows through on commitments
• Quality: Demonstrates accuracy and thoroughness; monitors own work to ensure quality
• Quantity: Meets productivity standards; completes work in a timely manner
• Safety: Observes safety procedures; reports potentially unsafe conditions
• Adaptability: Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events; flexibility to work various schedules including shift work

Certifications, Licenses & Registrations

• Certified to operate a forklift and/or manlift
• May be required to complete a DOT physical
• Required to complete MSHA certification
• May be required to complete respirator certification

Tooling

Must have a basic set of mechanics tools that meet minimum requirements as defined on Komatsu Equipment Company technician tool list.

Work Environment

• Regularly exposed to moving mechanical parts and toxic or caustic chemicals
• Frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles and outside weather conditions
• Occasionally exposed to extreme heat; risk of electrical shock and vibration
• Noise level in the work environment is usually moderate