Shop Technician I - Rental Division - 2nd Shift

About the Role

This position is a full-time, 2nd shift role focused on performing diagnostics, repairs, and preventative maintenance on heavy equipment in the main shop. The role supports shop operations by completing assigned work orders efficiently and accurately, working closely with Shop Supervisors, Service Managers, and other technicians to maintain workflow and meet customer expectations. The position requires professionalism during internal and occasional customer interactions.

Responsibilities

• Perform diagnostics, troubleshooting, and repairs on heavy equipment in the main shop.
• Complete preventative maintenance services including fluid changes, inspections, and adjustments.
• Document all findings, parts used, and repair actions in work orders.
• Communicate equipment condition and recommended repairs to supervisors.
• Maintain tools, equipment, and work areas in clean and safe condition.
• Follow all safety procedures and ensure compliance with company and regulatory standards.
• Assist with moving equipment in and out of the shop as needed.
• Support warranty repair processes and proper documentation.
• Support less experienced technicians by sharing knowledge and proper repair techniques.
• Promote a safe, organized, and efficient shop environment.
• Assist in training new technicians on procedures, documentation, and equipment operation.
• Represent the shop positively through teamwork and professionalism.

Requirements

• Understanding of diesel engines, hydraulics, electrical systems, and heavy equipment components.
• Ability to read and interpret service manuals, schematics, and diagnostic reports.
• Proficiency with diagnostic tools, shop equipment, and repair procedures.
• Strong communication skills for reporting findings and coordinating with shop leadership.
• Ability to complete accurate documentation and follow established processes.
• Knowledge of safety procedures, PPE requirements, and shop best practices.
• High School Diploma or equivalent required.
• Technical training or an Associate degree in diesel technology, heavy equipment repair, or a related field preferred.

Preferred Qualifications

• Experience repairing heavy equipment, diesel engines, or related machinery.
• Familiarity with Caterpillar equipment and dealership service processes.
• Certifications in diesel technology, hydraulics, or equipment repair.
• Hands-on experience with heavy equipment diagnostics and repair.
• Strong problem-solving skills with the ability to identify and resolve mechanical issues.
• Familiarity with Caterpillar service systems and diagnostic tools.
• Ability to work efficiently in a high-volume shop environment.

Physical and Mental Requirements

• Ability to lift, carry, or move heavy components and tools as required.
• Ability to stand, bend, climb, or work in confined spaces for extended periods.
• Ability to wear required PPE in shop environments.
• Ability to manage multiple tasks and maintain accuracy in a fast-paced setting.
• Must meet requirements for driving company vehicles if applicable.

Work Environment

This is a shop-based role with regular exposure to noise, machinery, and industrial conditions. The position involves frequent interaction with technicians, supervisors, and parts personnel in a fast-paced environment requiring adaptability and strong communication. The standard work schedule may include potential overtime during peak demand. Most work is conducted in a shop environment, but exposure to site conditions may also occur. Personal protective equipment must be worn in designated areas.