Shop Technician, Heavy

About the role

Perform service and repairs on Caterpillar and other types of heavy equipment. Troubleshoot and repair engine, hydraulic, electrical and all other systems. Provide excellent customer service to all customers. Operate equipment in a safe manner to find diagnostic errors or technical problems and determine proper solutions. Establish and maintain a service oriented relationship with customers and supervisors. Complete service reports in a timely manner.

Responsibilities

• Troubleshoot and repair engine, hydraulic, electrical and all other systems on Caterpillar and other types of heavy equipment.
• Provide excellent customer service to all customers.
• Operate equipment in a safe manner to find diagnostic errors or technical problems and determine proper solutions.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Complete service reports in a timely manner.
• Perform other duties as assigned.

Requirements

• Successful completion of a formal technical training program with a minimum of three years’ experience required.
• Must have engine, electrical & hydraulic diagnostic, trouble shooting and repair skills.
• Computer literate. Must be familiar with programs such as Microsoft, Excel and Outlook.
• Must be familiar with safety rules and wear proper safety equipment in the shop.
• Must be a self-starter with good time management.
• Excellent planning & organizational skills required.
• Must be able to lift up to 75 lbs and provide your own tools.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license and clean driving record.

Qualifications

• Must have a valid driver’s license and clean driving record.
• The noise level in the work environment is usually moderate to high.
• May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email.
• Must be flexible to work varying schedules and hours as needed.

Skills

• Engine, electrical & hydraulic diagnostic, trouble shooting and repair skills.
• Computer literacy (Microsoft, Excel, Outlook).
• Safe working practices.
• Excellent communication skills (written, e-mail, and verbal).
• Physical ability to lift up to 75 lbs.

Benefits

At Altorfer, we offer competitive pay, excellent benefits, and a remarkable team of people to work with. Details about specific benefits are not provided in the job posting.

Pay

Details about the pay structure are not provided in the job posting.

Schedule

This position works 730 am – 400 pm Monday - Friday, with overtime and weekends as needed. Details about specific schedules are not provided in the job posting.

Benefits

Details about specific benefits are not provided in the job posting.

Company Information

Altorfer is a third-generation, family-owned company created in 1957. We bring our values into how we do business and have a collaborative, family valued culture. We have over 35 locations and 1300 employees with long tenure for you to learn from. We have a great reputation in the industry and offer competitive pay, excellent benefits, and a remarkable team of people to work with.