Shop Technician - Canton, OH

About the role

Xerox Holdings Corporation is seeking a motivated Shop Technician to join their team based in Canton, OH. This is a full-time opportunity in a shop / warehouse setting.

What You’ll Do

• Assemble and refurbish various models and manufacturers of copiers and printers for our customers.
• Customize and install software, applications and other customer requested programs.
• Troubleshoot, breakdown and diagnose equipment in need of repair, including software and hardware updates.
• Test equipment for performance and copy quality.
• Ensure that required materials are included in packaging.
• Confirm that corresponding assigned serial numbers match with order requests.
• Update the operations team on the status of each work order.
• Aid with warehouse operations such as unboxing and distributing materials while maintaining a clean, organized and safe work environment.

What You Need to Succeed

• Displays a willingness to be trained on digital office equipment.
• Prior hands-on experience with troubleshooting, mechanical and electrical equipment repairs.
• Ability to use hand tools.
• Strong time management skills.
• Ability to lift, push, pull and maneuver objects weighing up to 100lbs.
• Experience using smartphones, laptops and tablets with exposure to Microsoft Office (Word, Excel, and Outlook).
• Previous experience with software and hardware updates preferred.
• Familiarity with networking and internet connectivity preferred.
• Experience with copiers and printers preferred.

How We Set You Up for Success

• Hands-on training of Xerox equipment and all aspects of the Shop Technician role and responsibilities.
• Job shadowing to prepare you to perform repairs, set-ups and troubleshoot independently.
• Ongoing career development.

What We Offer

• Competitive compensation (hourly compensation and applicable overtime).
• Comprehensive benefits offerings (including medical, dental, vision, and life insurance).
• Retail plan - 401k.
• Paid holidays, personal choice days and paid time off.
• A culture that offers flexibility and a healthy work-life balance.