Shop Technician
About the company
Tri-Lift Industries, Inc. is a third‑generation family business and the leader in material handling equipment and solutions across North Carolina, South Carolina, and Virginia. We represent CLARK, BYD, and Liugong forklifts as well as aerial equipment. Our vision is to be the trusted long‑term material handling partner by delivering industry‑leading products and services that enhance our customers’ business. We operate by core values of passion, professionalism, integrity, and teamwork — a large company still small enough to care.
We provide continuous paid training, wages based on experience and training, and a complete benefit package for employees and their families. Our technicians are expected to have a positive attitude, strong organizational and communication skills, and their own tools. Candidates must pass a pre‑employment drug test and background check.
Responsibilities
- Promote an atmosphere of goodwill and accountability between the company and the customer.
- Act in a professional manner and provide a superior level of customer service.
- Perform shop repairs and maintenance as assigned by the Branch Service Manager.
- Meet or exceed quoted times for scheduled repairs.
- Meet repair deadlines set by customer demands and the Branch Service Manager.
- Expertly analyze and diagnose equipment problems and breakdowns.
- Recommend the correct service and repair actions to resolve equipment performance issues.
- Make appropriate equipment repairs or modifications.
- Work on rental, used, new, and customer equipment as directed.
- Embody the company VMV daily.
- Keep shop clean — inside and outside.
- Keep shop safe — inside and outside.
- Report any issues with cleanliness or safety with other departmental personnel to management.
- Maintain a clean