Shop Technician

About the role

As an employee-owner at SCHEELS, you’ll actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience – every customer interaction is an opportunity to exceed expectations, making every visit memorable, personalized, and impactful.
• Having a Team-First, Winning Mentality – we succeed together by supporting one another, celebrating team wins, and driving performance through collaboration and unity.
• Learning and Adapting to Constant Change – we embrace growth, innovation, and feedback, treating change as a catalyst for improvement and excellence.
• Taking Pride in Our Work and Thinking Like Owners – every task matters, and we take full responsibility for results, demonstrating accountability, care, and a drive to go above and beyond.
• Expecting Honesty and Integrity in All That We Do – trust is the foundation of our relationships with customers and each other, built on transparency, fairness, and respect.

Responsibilities

• Accurately diagnose and provide maintenance and assembly of customer and store equipment, including bicycles, exercise machines, snowboards, skis, hockey skates and sticks, baseball gloves and bats, golf clubs, racquet sports equipment, archery arrows, paintball markers, and other merchandise.
• Order and follow up with vendors for repair parts.
• Safely fill CO2 and compressed air tanks for paintball markers.
• Maintain accurate and detailed records for store and customer equipment.
• Assist with delivering and loading customer equipment and merchandise at the store and to customer residences.
• Read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals.

Requirements

• Clean, valid driver’s license; willingness to obtain DOT certification and meet SCHEELS driving standards.
• Mechanical knowledge is preferred.
• Flexibility to work assigned schedules between 9 am and 9 pm, Monday through Saturday, and 11 am and 6 pm on Sunday. Schedule may include varied hours, days, evenings, weekends, and holidays.

Physical Requirements

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Very heavy work: exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical demand requirements exceed those for heavy work.
• Follow all safety procedures to minimize the risk of injury.

Benefits

• Employee Stock Ownership Plan (ESOP).
• 401(k) with Roth options.
• Associate discounts.
• Full health coverage, including medical, HSA, dental, and vision.
• Accident and hospital indemnity insurance.
• Employee Assistance Program.
• Paid time off, holiday pay, maternity leave, and bereavement leave (additional leave benefits may apply based on state of employment).