Shop Technician

Essential Functions

• Assemble equipment to order specifications, including proper accessories and configurations.
• Able to lift up to 65lbs.
• Move heavier equipment as needed.
• Test equipment to verify full functionality prior to delivery.
• Troubleshoot and repair equipment issues as needed.
• Follow established departmental and company processes.
• Meet established deadlines and adjust work schedule as needed.
• Maintain a clean, organized, and safe work environment.
• Assist with general warehouse operations as required.
• Maintain proper inventory totals.
• Perform and operate all necessary platforms accurately.

Additional Responsibilities as Needed

• Assist with receiving and shipping equipment.
• Move equipment, pallets, and skids safely within the warehouse.
• Unbox and prepare equipment for setup.
• Shrink-wrap equipment for delivery.
• Remove and properly dispose of packaging and trash.
• Ensure aisles and work areas always remain clear and accessible.
• Work overtime as needed, including occasional weekends.

Required Qualifications (Knowledge, Skills, Abilities)

• Strong attention to detail
• Effective communication skills
• Team-oriented mindset
• Proactive and action-oriented approach to work
• Able to multitask and prioritize workload
• Professional demeanor
• Basic computer skills and familiarity with service/technical platforms (UBEO experience a plus)
• Customer-first mindset

Required Education and Experience

• High school diploma or equivalent required; additional technical education preferred
• 1–2 years of warehouse experience preferred
• Mechanical and/or electronic aptitude required; prior equipment or copier experience a plus