Shop Technician

Responsibilities

• Satisfactorily performing and/or achieving the following Responsibilities are essential duties of the job.
• Repair and service machinery for complete customer satisfaction.
• Maintain, safely operate, and care for company-owned tools and equipment per company requirements.
• Maintain up to date knowledge of all safety training, product training, and service department goals.
• Complete assigned work with minimum re-work.
• Order parts and materials through Ascendum Parts to complete work assignments.
• Ensure all company safety requirements are followed at all times.
• Complete all required paperwork and maintain records/photos/other materials as required, for example, time clocking or collection records, SOC reports.
• Maintain shop and yard cleanliness.
• Promptly report any unsafe conditions, including those related to tools, the facility, or employee actions.
• Adhere to instruction/direction of supervisor.
• Seek formal and informal performance assessments, including performance versus expectations.
• Actively participate in required training, development programs, and electives as suits one’s needs.
• Respond positively to other duties that may be assigned in the scope of the job.

Requirements

• Experience and/or Education: Technical school completion in appropriate field.
• Computer Skills: The employee can use the equipment and software required to accomplish the responsibilities of this position.
• Possess ability to communicate with customers and co-workers in a positive and enthusiastic manner. Maintain an approachable and friendly demeanor.
• Possess knowledge of safe job practices & regulations related to OSHA, MSHA and Ascendum Machinery requirements.
• Possess aptitude for repairing, trouble shooting, and servicing equipment in changing environments.
• Possess strong attention to detail.
• Raise issues and concerns promptly.
• Possess good verbal and written communication skills.
• Document work in a clear and concise manner.
• Proven ability to complete work with energy and enthusiasm.
• Customer orientation toward service and building relationships.
• Compatible to working branch hours and extended days as needed.
• Must possess own set of tools for repairing equipment.