Shop Technician

This position is classified as non-exempt under the U.S. Fair Labor Standards Act (FLSA) and may require up to 10% travel.

About the Role

The Shop Technician provides timely completion of repairs and maintenance to various construction equipment and machinery within shop at Ascendum Branch locations, according to established procedures, while maintaining good working relationships with customers and co-workers.

Responsibilities

• Repair and service machinery for complete customer satisfaction.
• Maintain, safely operate, and care for company-owned tools and equipment per company requirements.
• Maintain up-to-date knowledge of all safety training, product training, and service department goals.
• Complete assigned work with minimum re-work.
• Order parts and materials through Ascendum Parts to complete work assignments.
• Ensure all company safety requirements are followed at all times.
• Complete all required paperwork and maintain records/photos/other materials as required (e.g., time clocking, collection records, SOC reports).
• Maintain shop and yard cleanliness.
• Promptly report any unsafe conditions, including those related to tools, the facility, or employee actions.
• Adhere to instruction/direction of supervisor.
• Seek formal and informal performance assessments, including performance versus expectations.
• Actively participate in required training, development programs, and electives as suits one’s needs.
• Respond positively to other duties that may be assigned in the scope of the job.

Requirements

• Technical school completion in an appropriate field.
• Computer skills, including knowledge of Microsoft products such as Word, Excel, and Outlook.
• Ability to communicate with customers and co-workers in a positive and enthusiastic manner while maintaining an approachable and friendly demeanor.
• Knowledge of safe job practices & regulations related to OSHA, MSHA, and Ascendum Machinery requirements.
• Aptitude for repairing, troubleshooting, and servicing equipment in changing environments.
• Mechanical knowledge of tools and mechanical work for repairing equipment.
• Above-average knowledge of hydraulics, electronics, and diesel engines.
• Strong attention to detail.
• Ability to raise issues and concerns promptly.
• Good verbal and written communication skills.
• Ability to document work in a clear and concise manner.
• Proven ability to complete work with energy and enthusiasm.
• Customer orientation toward service and building relationships.
• Compatibility with working branch hours and extended days as needed.
• Must possess own set of tools for repairing equipment.

Physical Demands

• Regularly required to talk or hear.
• Ability to sit, stand, and walk for long periods.
• Ability to kneel, stoop, bend, climb, and crawl without restrictions.
• Continuous use of wrists, hands, and/or fingers.
• Ability to lift up to 75 pounds.
• Ability to work in varying outdoor/indoor environments with various terrain.