Shop Technician

Apex Companies provide a full-service, cross-solution approach for material handling industry customers, offering expertise in warehouse and industrial facility design, integration of material handling solutions, and optimization of efficiency. We source and service forklifts, industrial vehicles, and equipment while providing safety audits, repair services, and personnel training. As a leader in innovative automation solutions, we aim to help clients reduce costs, minimize labor dependencies, and maximize throughput capabilities, ultimately enhancing warehousing and distribution performance.

About the role

Shop Technician is responsible for performing mechanical inspections, repairs, and preventative maintenance on customer and rental material handling equipment. This hands-on role involves diagnosing equipment issues, providing efficient repairs, and ensuring excellent customer satisfaction. The ideal candidate is mechanically inclined, safety-focused, and has strong communication skills.

Responsibilities

• Perform mechanical inspections on customer and rental equipment to ensure optimal functionality.
• Complete equipment repairs in a timely, efficient, and professional manner.
• Troubleshoot equipment problems and obtain customer approval before performing repairs.
• Open and close required work orders for customer repairs in a timely fashion.
• Maintain accurate daily time sheets and document all completed work.
• Perform preventative maintenance (PM) on material handling equipment.
• Order parts for PM, service jobs, warranty repairs, and other maintenance tasks.
• Ensure cleanliness and maintenance of the company vehicle, reporting any necessary repairs.
• Maintain a clean and safe work area by adhering to required housekeeping practices.
• Communicate effectively with Sales and Management regarding customer issues.
• Observe and promote safe work practices and procedures at all times.
• Perform miscellaneous tasks and duties as requested by management.

Physical Demands

• Stand and/or walk for extended periods, up to a full 8-hour shift.
• Regularly get in and out of a vehicle and perform kneeling, squatting, bending, and climbing.
• Lift, carry, and handle heavy items, including tools and parts, weighing up to 50 lbs. regularly and occasionally up to 100 lbs.
• Work in environments with exposure to industrial noise, fumes, and smoke.
• Maneuver into tight or awkward locations for equipment inspection or repair.
• Use hands and fingers to manipulate tools, equipment, and diagnostic devices effectively.

Requirements

• High School Diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Desire to develop into a Field Service Technician role within the material handling industry.
• Strong mechanical aptitude and a genuine interest in diagnosing, repairing, and maintaining equipment.
• Willingness to learn electrical, hydraulic, and mechanical systems through hands-on training and mentorship.
• Basic understanding of how to read and follow technical diagrams, schematics, service manuals, or repair instructions.
• Mechanical troubleshooting skills with the ability to identify and resolve equipment issues through a logical process.
• Ability to safely use basic hand tools, power tools, and diagnostic equipment.
• Strong work ethic, reliability, and commitment to attendance and punctuality.
• Ability to work safely in a shop environment and perform physical job duties, including lifting, bending, standing, and working around industrial equipment.

Qualifications

Experience working on vehicles, equipment, machinery, farm equipment, construction equipment, aviation equipment, motorcycles, or other mechanical systems is preferred but not required. Trade school, technical training, military mechanical experience, automotive experience, or hobbyist mechanical experience are all encouraged to apply.

Benefits

• Health, dental, and vision insurance.
• Short-term disability (STD) and voluntary long-term disability (LTD) coverage.
• Life and Accidental Death & Dismemberment (AD&D) insurance options.
• 401(k)-retirement plan with a company match.
• Generous paid time off benefits including paid holidays.
• Eligibility for performance-based bonuses.
• Company-provided laptop.

Pay

Hourly Rate Range: $22.00 - $38.00

Location: North Aurora, IL