Shop Support Engineer

We need to output HTML fragment with sections: About the role? The posting includes "Your Work Shapes the World at Caterpillar Inc." That's more like intro. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse content. First, we have a description: "Career Area Manufacturing Job Description Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Join Caterpillar's Tractor Product Support team as a Shop Support Engineer, serving as the primary engineering representative within the East Peoria Assembly Plant, including Building SS and Building LL. In this highly collaborative role, you will provide direct technical support to manufacturing, operations, quality, and product engineering teams to ensure safe, efficient, and high-quality assembly of Caterpillar track-type tractors. As the link between product design engineering and manufacturing, you will resolve production issues, investigate quality concerns, support root cause analysis activities, coordinate engineering solutions, and drive continuous improvement initiatives. You will work closely with assembly personnel, quality teams, manufacturing engineers, and CPPD design teams to communicate product changes, engineering deviations, and corrective actions while maintaining uninterrupted production flow. This role also serves as an engineering representative on the Material Review Committee (MRC), helping identify engineering-related issues, support disposition decisions, follow concerns through resolution, and identify opportunities for quality improvement and cost reduction. The ideal candidate combines strong mechanical engineering knowledge, manufacturing experience, problem-solving skills, and the ability to collaborate effectively across multiple functional teams in a fast-paced production environment." Then Additional Information: location, travel, relocation, visa, applications accepted date. Then "What You'll Do" list of duties. Then "What Makes This Role Exciting" short paragraph. Then "What Skills You Will Have" list of skill categories. Then "Top Candidates Will Also Have" list of qualifications/experience. Then "Summary Pay Range $112,710.00 - $169,060.00" plus note about compensation. Then "Benefits" list. Then "This position requires working onsite five days a week." (Schedule) Then other boilerplate: Visa Sponsorship not available, Posting Dates, drug screen, EEO, etc. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Applications accepted: through September 27, 2026" maybe considered application instruction? It's a date; but it's metadata. The instruction says: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. So we can include location, travel, etc in a short paragraph. We need to preserve all substantive information. So we need to include location, travel, relocation assistance, visa sponsorship, applications accepted date? Might be considered metadata but still substantive. We'll include in a short

maybe under a heading? There's no heading for that; we can just put a

after intro. We need sections: About the role (maybe the introductory paragraph describing role). Responsibilities (What You'll Do). Requirements (maybe Top Candidates Will Also Have?). Qualifications (maybe Top Candidates? Actually Qualifications could be education/experience). Skills (What Skills You Will Have). Benefits (list). Pay (summary). Schedule (onsite five days a week). Also maybe "What Makes This Role Exciting" could be part of About the role or separate? But we only have defined headings; we can put exciting under About the role or Responsibilities? Probably About the role includes overview and excitement. We must not create sections with filler like "commensurate with experience". We have actual content for each. Let's extract: About the role: The introductory paragraph(s) describing role, mission, link between design and manufacturing, etc. Could combine first paragraph up to "The ideal candidate combines..." maybe that's more qualifications. Better: About the role: description of role and its impact. We'll take the paragraph starting "Join Caterpillar's Tractor Product Support team as a Shop Support Engineer..." up to before "Additional Information". That seems appropriate. Responsibilities: The "What You'll Do" bullet list (but we need to convert to

• ). Also maybe some responsibilities from earlier paragraph? But we can use that list. Requirements: Could be "Additional Information" like location, travel, relocation, visa, applications date? Or maybe "Top Candidates Will Also Have" is more qualifications/experience. The spec says we have sections: Requirements, Qualifications, Skills. We need to decide mapping. Typically: Requirements = mandatory qualifications (education, experience). Qualifications = preferred? Skills = skill categories. But we can follow the posting: "Top Candidates Will Also Have" includes education, experience, aptitude, etc. That seems like Requirements/Qualifications. "What Skills You Will Have" is skill categories. Thus: - Requirements: Education and experience (Bachelor's degree in ... with several years of experience...). Also maybe "Strong mechanical aptitude..." etc. That's a list. - Qualifications: Could be additional knowledge like detailed knowledge of track-type tractors, experience with manufacturing quality systems, familiarity with Caterpillar processes, proficiency with systems. That also seems like qualifications. But we have to avoid duplication. Let's parse "Top Candidates Will Also Have" bullet points (they are sentences separated by periods). It includes: - Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Agricultural Engineering, or a related engineering discipline (or equivalent experience), with several years of experience in machine design, product development, manufacturing support, product validation, or systems engineering. - Strong mechanical aptitude with demonstrated root cause analysis and problem-solving skills, including experience interpreting engineering drawings, product specifications, manufacturing documentation, and evaluating technical solutions. - Experience supporting manufacturing, assembly, heavy equipment, or industrial production environments, coupled with a strong commitment to safety and the ability to manage multiple priorities in a fast-paced production setting. - Proven communication, collaboration, and leadership skills, with the ability to work across engineering, manufacturing, quality, and operations teams to drive issue resolution and continuous improvement. - Detailed knowledge of track-type tractors, pipelayers, or related Caterpillar products, including experience operating, servicing, troubleshooting, repairing, designing, validating, testing, or supporting assembly and manufacturing processes. - Experience with manufacturing quality systems and improvement methodologies, including FMEA, APQP, PPAP, Control Plans, SPC, CAPA, non-conformance management, audit processes, dimensional inspection, product compliance requirements, Lean manufacturing, Six Sigma, and CPI tools. - Familiarity with Caterpillar product development and change management processes, including CPPD practices, NPI, engineering releases, product change control, configuration management, and Material Review Committee (MRC) activities. - Proficiency with Caterpillar engineering and product development systems, including EDS, HVC, VisView, CDIM, PPRD, myNPI, DCC, and related engineering data and workflow tools, along with knowledge of East Peoria assembly operations and production systems. That's a lot; could be split into Requirements (education/experience) and Qualifications (knowledge, skills, systems). But the spec says we have both Requirements and Qualifications sections; we can allocate. Skills section: "What Skills You Will Have" list includes: - Quality Management Systems: Working knowledge of QMS processes, requirements, documentation, quality indicators, metrics, system interfaces, and compliance expectations. - Problem Solving: Ability to identify and document problems, use fact-finding and diagnostic tools, evaluate the accuracy of information, develop alternatives, and assess risks and benefits. - Accuracy and Attention to Detail: Ability to check and cross-check outputs, work precisely with detailed information, recognize the impact of errors, and produce accurate documentation. - Decision Making and Critical Thinking: Ability to gather and organize relevant information, clarify and prioritize concerns, apply structured thinking, and support informed decisions. - Quality Data Analysis: Ability to interpret statistical information, product specifications, quality indicators, and process results to identify deviations and support improvement decisions. - Written and Verbal Communication: Ability to prepare understandable reports and communicate quality findings, risks, recommendations, and project status to technical and nontechnical stakeholders. That's skills. Benefits: list includes Medical, dental, vision; Paid time off; 401(k); HSA; FSAs; Health Lifestyle Programs; Employee Assistance Program; Voluntary Benefits and Employee Discounts; Career Development; Incentive bonus; Disability benefits; Life Insurance; Parental leave; Adoption benefits; Tuition Reimbursement; plus note "These benefits also apply to part-time employees". We'll include as
  • . Pay: Summary Pay Range $112,710.00 - $169,060.00 plus note about compensation varying. We'll include that as

    maybe under Pay heading. Schedule: "This position requires working onsite five days a week." Also maybe mention travel 5% or less? That's under Additional Information. Travel could be part of Schedule? But schedule heading is for work schedule; we can include both onsite and travel. However spec says only create Schedule section if posting actually states them. It does state working onsite five days a week. Travel 5% or less is also schedule-related but maybe we can include in same section. We also have Additional Information: Primary location: East Peoria, IL; Travel: 5% or less; Relocation assistance: None; Visa sponsorship: None; Applications accepted: through September 27, 2026. This is metadata; we can fold into a short

    maybe under a heading? There's no heading for metadata; we can just include a

    after the intro before sections. We must not include boilerplate like EEO, drug screen, etc. Remove those lines. Now construct HTML. We'll start with maybe a

    for intro/about the role. Then

    About the role

    with

    containing the description. But spec says: use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

    • for any list of duties/requirements/benefits, and

      for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

      or drop it. Thus we need to output sections with headings only when there is real content. We'll produce:

      Intro metadata? Actually we could put location/travel etc in a

      after the intro. Let's decide structure: -

      (maybe a brief overview of company mission) - but that's part of About the role? Could be included in About the role

      . Better:

      About the role

      then

      containing the descriptive paragraph(s) about role and impact. Then maybe a

      for metadata (location, travel, relocation, visa, applications date). Not a heading. Then

      Responsibilities

      then
      • for each duty from What You'll Do. Then

        Requirements

        then
        • for education/experience bullet(s) from Top Candidates (first two bullets maybe). Actually we need to decide which bullets go to Requirements vs Qualifications. Let's define: Requirements: education and years of experience, mechanical aptitude, experience supporting manufacturing, communication/collaboration/leadership? Those could be