Shop Supervisor - Service
Leppo, Inc. · Medina, OH · 2 wk ago
ManagementFull-time
Why You’ll Love This Role
- Monday – Friday schedule | 7:30 AM – 5:00 PM – Your weekends are yours!
- Work with equipment and a supportive, fun team.
- Be part of a company that invests in your growth with paid training and career development.
- Join a company recognized as one of the Top Workplaces year after year.
What You'll Do
- Cook up and direct daily activities of all technicians, providing guidance, support, and ongoing training
- Conduct regular inspections of work in progress and completed repairs to ensure quality, accuracy, and adherence to specifications
- Troubleshoot and diagnose complex mechanical issues, providing technical expertise to your team
- Maintain accurate service records including work orders, repair logs, and customer information
- Ensure compliance with all safety regulations and company policies, keeping the shop clean and safe
- Identify and drive continuous improvements in operations, turnaround times, and work processes
- Answer inbound customer calls and assist with service-related inquiries when the service writer is unavailable
- Handle basic computer-based administrative tasks such as entering work orders, updating job statuses, and corresponding via email
- Cook with the service desk on scheduling, customer follow-ups, and parts logistics as needed
- Other duties as assigned
What We’re Looking For
- Previous industry experience is a plus, but not required.
- Strong communication and customer service skills.
- A team player who thrives in a fast-paced, hands-on environment.
- Reliable, safety-focused, and eager to learn.
Why Join Leppo?
- Competitive Pay
- Quarterly & Annual Performance-Based Bonuses
- Medical, Dental, Vision, HSA & FSA Insurance
- Company-Paid Life, Disability, & Employee Assistance Program
- 401(k) with Match
- Paid Time Off + Holidays + Parental Leave + Community Time Off
- Clothing Allowance, Discounts, & Wellness Bonus
- Quarterly Celebrations, Luncheons, and Milestone Recognition
- Ongoing Training & Career Growth Opportunities
About the Role
At Leppo Rents, we’ve been building careers since 1945. Here’s what you can expect when you join our team:
- Medical, Dental, Vision, HSA & FSA Insurance
- Company-Paid Life, Disability, & Employee Assistance Program
- 401(k) with Match
- Paid Time Off + Holidays + Parental Leave + Community Time Off
- Clothing Allowance, Discounts, & Wellness Bonus
- Quarterly Celebrations, Luncheons, and Milestone Recognition
- Ongoing Training & Career Growth Opportunities
Schedule
Monday – Friday schedule | 7:30 AM – 5:00 PM – Your weekends are yours!
Benefits
- Medical, Dental, Vision, HSA & FSA Insurance
- Company-Paid Life, Disability, & Employee Assistance Program
- 401(k) with Match
- Paid Time Off + Holidays + Parental Leave + Community Time Off
- Clothing Allowance, Discounts, & Wellness Bonus
- Quarterly Celebrations, Luncheons, and Milestone Recognition
- Ongoing Training & Career Growth Opportunities
Pay
Competitive Pay
Qualifications
- Previous industry experience is a plus, but not required.
- Strong communication and customer service skills.
- A team player who thrives in a fast-paced, hands-on environment.
- Reliable, safety-focused, and eager to learn.