Jobs · Management · Ohio

Shop Supervisor - Service

Leppo, Inc. · Medina, OH · 2 wk ago
ManagementFull-time

Why You’ll Love This Role

  • Monday – Friday schedule | 7:30 AM – 5:00 PM – Your weekends are yours!
  • Work with equipment and a supportive, fun team.
  • Be part of a company that invests in your growth with paid training and career development.
  • Join a company recognized as one of the Top Workplaces year after year.

What You'll Do

  • Cook up and direct daily activities of all technicians, providing guidance, support, and ongoing training
  • Conduct regular inspections of work in progress and completed repairs to ensure quality, accuracy, and adherence to specifications
  • Troubleshoot and diagnose complex mechanical issues, providing technical expertise to your team
  • Maintain accurate service records including work orders, repair logs, and customer information
  • Ensure compliance with all safety regulations and company policies, keeping the shop clean and safe
  • Identify and drive continuous improvements in operations, turnaround times, and work processes
  • Answer inbound customer calls and assist with service-related inquiries when the service writer is unavailable
  • Handle basic computer-based administrative tasks such as entering work orders, updating job statuses, and corresponding via email
  • Cook with the service desk on scheduling, customer follow-ups, and parts logistics as needed
  • Other duties as assigned

What We’re Looking For

  • Previous industry experience is a plus, but not required.
  • Strong communication and customer service skills.
  • A team player who thrives in a fast-paced, hands-on environment.
  • Reliable, safety-focused, and eager to learn.

Why Join Leppo?

  • Competitive Pay
  • Quarterly & Annual Performance-Based Bonuses
  • Medical, Dental, Vision, HSA & FSA Insurance
  • Company-Paid Life, Disability, & Employee Assistance Program
  • 401(k) with Match
  • Paid Time Off + Holidays + Parental Leave + Community Time Off
  • Clothing Allowance, Discounts, & Wellness Bonus
  • Quarterly Celebrations, Luncheons, and Milestone Recognition
  • Ongoing Training & Career Growth Opportunities

About the Role

At Leppo Rents, we’ve been building careers since 1945. Here’s what you can expect when you join our team:

  • Medical, Dental, Vision, HSA & FSA Insurance
  • Company-Paid Life, Disability, & Employee Assistance Program
  • 401(k) with Match
  • Paid Time Off + Holidays + Parental Leave + Community Time Off
  • Clothing Allowance, Discounts, & Wellness Bonus
  • Quarterly Celebrations, Luncheons, and Milestone Recognition
  • Ongoing Training & Career Growth Opportunities

Schedule

Monday – Friday schedule | 7:30 AM – 5:00 PM – Your weekends are yours!

Benefits

  • Medical, Dental, Vision, HSA & FSA Insurance
  • Company-Paid Life, Disability, & Employee Assistance Program
  • 401(k) with Match
  • Paid Time Off + Holidays + Parental Leave + Community Time Off
  • Clothing Allowance, Discounts, & Wellness Bonus
  • Quarterly Celebrations, Luncheons, and Milestone Recognition
  • Ongoing Training & Career Growth Opportunities

Pay

Competitive Pay

Qualifications

  • Previous industry experience is a plus, but not required.
  • Strong communication and customer service skills.
  • A team player who thrives in a fast-paced, hands-on environment.
  • Reliable, safety-focused, and eager to learn.

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