SHOP SERVICE MECHANIC

Position Responsibilities

• Complete all service jobs that are assigned to you.
• Document all recommended additional repairs found, work with Shop Foreman on preparing quote for customer.
• Communicate with the Shop Foreman, Shop Lead, and/or Shop Manager on any unusual service problems encountered or for any technical assistance needed.
• Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
• Complete and submit all paperwork daily for jobs worked on (time cards, maintenance reports, etc.).
• Communicate with Shop Foreman as to status of jobs assigned to you.
• Offer assistance to other shop techs, as appropriate.
• Keep shop clean and organized – clean up spills (oil, etc.) immediately.
• Always adhere to safety rules and policies at all times.

Essential Skills and Experience

• Must have very good skills in repairing powered industrial equipment, with a minimum of two (2) years of experience repairing forklift trucks and/or other products we represent, to include all types of gas, diesel, and electric trucks.
• Must successfully complete any training courses required.
• Strong customer orientation.
• Must be a good communicator – written and verbal.
• Time management: the ability to organize and manage multiple priorities.
• Good computer proficiency and fundamentals.
• Must own tools necessary to perform repairs, per our recommended tool list.
• Must have a valid driver’s license and good driving record.
• Must be certified to operate material handling equipment (we will train).
• Commitment to company vision and mission.

Physical Demands

• Employee lifts and carries up to 60 pounds on a very occasional basis, 5 - 30 pounds more frequently, and up to 30 pounds very frequently.
• Employee is required to frequently stand, recline (lying on back), kneel, walk, twist, reach, and use feet to repair and operate machinery.
• Employee is required to occasionally sit, stoop, crouch, squat, climb, and crawl.
• Constant use of hands and fingers to finger, handle, or feel objects, tools, or controls, computer equipment, and other office equipment.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must have listening, speaking, and writing skills to communicate with customers and service office.

What We Offer

• A complete benefit package including:
• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!