SHOP SERVICE MECHANIC

About the role

We are actively seeking dynamic Shop Service Technicians to join our rapidly growing team out of our Indianapolis location. Shop Service Technicians are responsible for diagnosing and repairing material handling equipment brought into our shop for repair. We provide internal support staff and free technical training through our factory-certified in-house trainers.

Responsibilities

• Complete all service jobs that are assigned to you.
• Document all recommended additional repairs found, work with Shop Foreman on preparing quotes for customers.
• Communicate with the Shop Foreman, Shop Lead, and/or Shop Manager on any unusual service problems encountered or for any technical assistance needed.
• Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
• Complete and submit all paperwork daily for jobs worked on (time cards, maintenance reports, etc.).
• Communicate with Shop Foreman as to status of jobs assigned to you.
• Offer assistance to other shop techs, as appropriate.
• Keep shop clean and organized – clean up spills (oil, etc.) immediately.
• Always adhere to safety rules and policies at all times.

Requirements

• Must have very good skills in repairing powered industrial equipment, with a minimum of two (2) years of experience repairing forklift trucks and/or other products we represent, to include all types of gas, diesel, and electric trucks.
• Must successfully complete any training courses required.
• Strong customer orientation.
• Must be a good communicator – written and verbal.
• Time management: the ability to organize and manage multiple priorities.
• Good computer proficiency and fundamentals.
• Must own tools necessary to perform repairs, per our recommended tool list.
• Must have a valid driver’s license and good driving record.
• Must be certified to operate material handling equipment (we will train).

Qualifications

• Commitment to company vision and mission.

Skills

• Excellent problem-solving skills.
• Ability to work independently and as part of a team.
• Strong attention to detail.
• Proficient in using diagnostic tools and equipment.

Benefits

We offer a comprehensive benefits package including:

• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!

Pay

The salary range for this position is $20.00 - $25.00 per hour, depending on experience.

Schedule

Shifts may vary based on business needs, but generally include daytime hours.