Shop Production Manager

About the role

We are seeking a Production Manager that will lead day to day operations for the tank railcar repair and qualification activities at MSE Railcar Services, LLC. This role is responsible for safety, quality (in partnership with the Quality Director), production planning, production efficiency and regulatory compliance. The Production Manager leads and manages the shift leaders, tank car repair technicians, blasters and painters in addition to collaborating with other departments to ensure smooth, effective operations. This role is also responsible for collaborating with the business development team to ensure customer satisfaction and help grow the railcar repair business. Location: Moss Point, MS. Reports to: Director of Railcar Services.

Responsibilities

• Lead and develop a high-performing team
• Promote a culture of safety, teamwork, and continuous improvement
• Demonstrate the ability to drive performance through KPIs, effectively measuring success and ensuring continuous improvement across key metrics.
• Proactively anticipate and avoid problems. Develop solutions to issues in a timely manner
• Ensure regulatory compliance with all FRA and AAR regulations
• Understand customers’ requirements and develop tailored solutions to address their needs
• Communicate with car owners on schedule and on status of repairs
• Seek feedback from customers and implement improvements
• Actively manage all aspects of production (current and future projects) to ensure timely and high-quality repairs to meet customer commitments.