Shop Mechanic - Haughton LA

About the role

SAGE Rental Services is seeking a reliable and motivated Shop Technician to join our team in Shreveport, LA. This role is responsible for the repair, maintenance, and installation of SAGE rental equipment, including work performed at customer locations as needed. The ideal candidate is dependable, mechanically inclined, safety-minded, and committed to providing excellent customer service. This person should communicate well, take pride in quality work, and be motivated to support customers and team members in a prompt and professional manner.

Responsibilities

• Customer service – Inspect, test, and troubleshoot equipment and machinery. Diagnose issues, resolve requests or concerns in a timely manner, maintain positive customer relationships, and follow company operating and safety procedures
• Equipment repair and maintenance – Perform repairs, preventive maintenance, and service work on rental equipment. Create customer work orders, troubleshoot equipment issues, and guide customers on proper equipment use when needed

Requirements

• Must live within local commuting distance of the Shreveport, LA area; rotational on/off schedule work will not be provided
• Must be at least 21 years old and have a valid driver's license with a clean driving record
• High school diploma or GED
• Must pass a pre-employment criminal background check and drug screen
• Must be willing and available to participate in an on-call rotation for after-hours service requests
• Problem-solving skills and mechanical aptitude
• Previous diesel and service experience
• Technical and computer literacy skills, including experience with Microsoft Office, engine diagnostic tools, rental industry software, and related systems
• Ability to build strong relationships with customers and display excellent communication skills
• Ability to manage workflow in a timely and consistent manner while working well in a team environment
• Ability to lift 50+ pounds
• Commitment to following company workplace safety guidelines and environmental standards while on duty or on site
• Personal tools required

Preferred Qualifications

• Trade or technical certification, or previous rental, industrial, or heavy equipment experience
• Rotating equipment experience
• 2–5 years of relevant experience; heavy equipment industry experience preferred

Benefits

• Medical, Dental, Vision, Life, Disability, and Supplemental benefits
• 401(k) option and employer match program

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