Shop Manager - Women's Casual Shoes

About the role

SCHEELS offers a rewarding career where your passion for sports, fitness, fashion, or the outdoors can lead to a fulfilling job. We are dedicated to providing the best shopping experience in the USA for our customers, offering a wide range of sports brands, special attractions, and exceptional customer service.

Responsibilities

- Meet or exceed personal sales goals while ensuring a great customer experience. - Be knowledgeable about the location, prices, and uses of merchandise. - Follow instructions for specific customer requests, adhering to safety requirements. - Analyze reports and make decisions about inventory, merchandise arrangement, and sales trends. - Stock shelves, tables, and counters with merchandise according to Scheels standards. - Set up advertising, signs, and merchandise to promote sales. - Communicate professionally with vendors and outside sales representatives. - Train associates on the proper use and basic knowledge of merchandise. - Prepare for and facilitate required product knowledge and sales meetings as directed. - Attend weekly required sales and product knowledge training meetings. - Maintain a professional appearance and attitude, contributing to a positive team atmosphere. - Treat others with respect and consideration while following Scheels' policies and procedures. - Promote the Scheels Visa Rewards card and clearly explain its benefits.

Requirements

- Customer Service: Genuinely and consistently treat co-workers, customers, and business partners like the most important person, including eye contact, a smile, and a genuine "Thank you." - Culture: Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency. Cultivate a deep desire to become a knowledge expert in your role with the ability to apply your knowledge and experience with great impact. - Team Mentality: Genuine interest and action in helping others before yourself, regardless of recognition or reward. Teach-ability: Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback. Ability to adapt to a changing work environment. - Physical Requirements/Lifting Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Qualifications

The ideal candidate will have: - A high school diploma or general education degree (GED). - 1-3 months related experience or training. - Equivalent combination of education and experience.

Skills

- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. - Ability to write routine reports and correspondence. - Ability to perform basic math; perform operations using units of currency, measurements, and understand percentages. - Ability to effectively present information in one-on-one or small groups to customers, clients, and other employees. - Ability to work assigned schedule; may include varied hours, evenings, weekends, and holidays. - Ability to communicate professionally with vendors and/or outside sales representatives.

Benefits

To see a full list of benefit offerings from SCHEELS, visit [scheels.com/careers](http://scheels.com/careers).

Pay

Earn $45,000 plus first year. A combination of base hourly pay and sales/shop commission. Ability to earn more based on performance plus GREAT associate discount on store purchases.

Schedule

Schedule must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 10a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of every other weekend or 2 weekends a month. Average hours per week is 40 hours.

Physical Requirements/Lifting Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.