Shop Manager

About the role

TNT Crane and Rigging Inc. is seeking a full-time experienced Shop Manager for the Fort Worth Branch. The Shop Manager oversees all aspects of maintenance, preventative maintenance, customer service, safety, training, inventory, and profit & loss for the branch's service workload.

Responsibilities

• Forecast daily service workload and assign work to crane mechanics, technicians, and shop support personnel
• Plan work on a weekly, daily, and shift basis through accurate estimates and follow up on assignments
• Implement and ensure adherence to TNT Safety and Shop Procedures
• Identify variances and establish recovery plans
• Provide positive and constructive feedback to subordinates and peers
• Assume primary P&L responsibility for branch service operations
• Hire, direct, and train shop personnel
• Open work orders and maintain purchase order systems
• Confer with vendors regarding goods availability, pricing, deliveries, discounts, and supply changes
• Develop and implement systems and procedures for safety, operations, sales, and administrative functions
• Conduct inventory and maintain accuracy in ordering, receiving, usage, and adjustments
• Assist in training and developing staff in maintenance system areas
• Maintain records and prepare reports
• Apply knowledge of cranes and transport equipment, including designs, uses, repair, and maintenance
• Motivate staff to contribute a full day's work
• Troubleshoot shop maintenance management systems
• Monitor system operations and identify out-of-parameter delivery
• Review problems, develop corrective actions, and assign work with expectations for safety, quality, on-time delivery, and productivity
• Perform related duties as assigned

Qualifications

• High School diploma required; Bachelor’s Degree in Business or related discipline preferred
• Minimum of 5 years of shop/maintenance experience
• Previous supervisory/management experience preferred

Skills

• Ability to interpret, read, write, and type reports
• Strong prioritization, organization, and deadline management skills
• Knowledge of vehicle systems, technology, and local motor vehicle laws (OSHA, CDL, DOT, and other regulatory requirements)
• Proficiency in computer skills and office software packages