SHOP LEAD - Casa Grande, AZ

About the role

The role is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. It is an On-Site position at the location detailed in the job post. Salary range is $26.00 to $32.00 hourly.

Responsibilities

• Perform trouble-shooting on major problems
• Assists technicians in all phases of repair work as needed
• Work with and train apprentice technicians
• Inspects and services vehicles when they are delivered to UOS and makes repairs and adjustments
• Reads job order and observes and listens to vehicle to determine malfunction and to plan work procedures
• Performs work as outlined on repair order with efficiency and accuracy, in accordance with Utility One Source and factory standards
• Cleans and properly equips assigned area to perform all necessary repairs to equipment
• Examines protective guards, loose bolts, and specified safety devices on vehicles, and makes adjustments
• Lubricates moving parts and drives repaired vehicle to verify conformance to specifications
• Fabricates special lifting or towing attachments, hydraulic systems, shields, or other devices according to blueprints or schematic drawings
• Communicates with parts department to obtain needed parts
• Prepares inspection reports, work orders and time cards completely and accurately to insure information can be tracked and updated for future reference
• Tags all warranty and core parts and takes to area for return, insuring proper credit is allowed
• Examines the vehicle to determine if additional safety or service work is required
• Advises service writer or service manager immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
• Documents work performed
• Road-test vehicles when required or refer to the test technician
• Uses and maintains all necessary shop equipment required to complete any repairs or inspections
• Keeps shop area neat and clean and be able to account for all Utility One Source tools at all times
• Ensures that customers’ trucks and equipment are kept clean
• Attends factory-sponsored training classes
• Maintains a working knowledge and understanding of safety requirements, and practices them
• Maintains a working knowledge and understanding of MSDS information and abides by MSDS required personal protective equipment
• Understands and follows federal, state and local regulations such as those governing the disposal of hazardous wastes
• Disposes of used oil, grease, antifreeze and filters in the assigned location to insure EPA compliance
• Attends UOS safety training and follows all safety requirements
• Works with and for all departments in harmony
• Supervise technicians in absence of Shop Manager
• Receives repair orders from Service Manager so time may be charged out properly
• Advises Foreman if additional repair work is necessary
• Check and review work in process and follow up for completion as scheduled
• Create work schedules and assign tasks where appropriate to employees
• Give feedback to management on work performance, employee issues and concerns, and safety
• Provide customer service at a high level to all customers, including but not limited to assisting the Service Advisor in greeting customers, selling service labor, writing repair orders, and estimating the cost of repairs within set guidelines

Qualifications

• A minimum of ten years of direct experience as a heavy duty diesel truck mechanic
• Own tools required
• High mechanical skills with heavy trucks and heavy equipment
• Highly detail oriented and organized in work
• Acceptable written and oral communication skills
• Ability to work cooperatively and collaboratively with a customer service focus with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving and results
• Strong desire to learn

Additional Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Experience Requires a minimum of ten years of direct experience as a heavy duty diesel truck mechanic