Shop Foreperson - Mechanical (Bus)

Job Summary

The Shop Foreperson – Mechanical will oversee the repair and overhaul of mechanical components of Bus Operations vehicles and equipment. This position performs and supports work in the engine shop, transmission room, hoist area, and other sections of the repair facility to ensure equipment is maintained safely, efficiently, and in accordance with MBTA standards.

Responsibilities

• Responsible for assignment, oversight, and direction of work crew activities under an assigned jurisdiction.
• Inspect work crew maintenance/repair activities to ensure that assignments are completed safely, within outlined schedules, and to all operating standards.
• Remain current with the MBTA's Safety Plan as well as the position's outlined responsibilities.
• Enforce the MBTA's safety standards to ensure the safety of workers and customers.
• Ensure inventory levels, equipment, and facilities are protected in a safe, operating condition.
• Assume the responsibilities of the supervisor as needed.
• Assist with ordering, scheduling, and expediting all equipment necessary for project completion.
• Document, maintain, and prepare required maintenance and personnel records on manual or computerized tracking systems.
• Ensure budgetary goals are met and that all work is performed in a timely and cost-effective manner.
• Provide technical guidance and instruction to assigned employees as necessary.
• Drive a company or personal vehicle to visit work sites and/or transport crews or equipment as needed.
• Respond directly or through assigned personnel to emergencies and operational needs outside regularly assigned hours, including nights, weekends, and holidays, as required, twenty-four (24) hours per day, seven (7) days per week.
• Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner.
• Uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
• Perform all other duties and projects that may be assigned.

Supervision

Supervise assigned maintenance and repair personnel and direct daily work activities within the assigned shop, department, or functional area.

Minimum Requirements

• High school diploma or equivalent (G.E.D.) from an accredited institution.
• Three (3) years of experience in vehicle mechanical and electrical repair.
• Effective organizational and analytical skills.
• Ability to use Microsoft Word, Excel, database applications, and other computerized maintenance or tracking systems.
• Possess excellent customer service skills.
• Ability to provide internal and external customers with a courteous and professional experience.
• Ability to supervise and work effectively with a diverse workforce.
• English language skills required for the effective performance of the position.
• A valid driver's license in accordance with MBTA policy.
• A valid Class B Commercial Driver's License (CDL) or permit with general knowledge, air brakes, and passenger endorsements.

Preferred Experience & Skills

• A technical degree from an accredited institution.
• Maintenance training from a technical institute or related certificates.
• Previous lead, foreperson, or supervisory experience in vehicle maintenance, mechanical repair, or a related field.

Job Conditions

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program.

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