Shop Floor Supervisor

Job Summary

Under general direction, this entry‑level people management position assists and supports the day‑to‑day planning and organizing of a team at a facility. The incumbent acts on leadership direction for managing facility audits, inventory, budgets, and meeting goals, and performs multiple personnel management tasks such as staffing, performance management, annual reviews, and time and attendance. The role may require working outdoors, in the elements, across multiple shifts (including nights and weekends), and overtime; full‑time attendance is required.

Key Responsibilities

• Solicit, assign, and monitor onsite vendors to ensure proper repairs are completed and costs are controlled.
• Monitor expenses related to shop management to maintain the budget and identify opportunities to improve cost efficiency.
• Maintain the company’s safety culture by promoting a safe work environment in compliance with federal and state regulations, conducting safety meetings, mock OSHA inspections, and modeling safe work habits.
• Inspect completed repairs to ensure equipment meets DOT and company standards.
• Perform multiple personnel management tasks, including staffing, performance management, annual reviews, and time and attendance.
• Monitor work in progress on the floor to ensure it is performed safely, correctly, and meets standard repair times.
• Perform daily operational tasks as needed, including estimates, down‑unit reporting, and yard checks.
• Ensure the team reaches and maintains goals set by leadership; train staff on service bulletins, OSHA compliance, and company policies and procedures.
• Schedule inbound equipment and maintain estimated running time so repairs are prioritized, keeping equipment status updated to maximize utilization.
• Monitor that all required repair campaigns are completed and warranty procedures are followed.
• Other duties as assigned.
• Ensure work shift begins on schedule and assign work orders to technicians to maintain an orderly, efficient workflow that meets internal customer deadlines; manage cost per hour.

Qualifications

Minimum Qualifications:

• High School Diploma or GED equivalent.
• 1–2 years of related experience, including 1–2 years of direct or indirect management experience.

Preferred Qualifications:

• Ability to act professionally.
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
• Ability to capture and document relevant business information in an auditable, organized, and easily retrievable manner.
• Ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Ability to fulfill physical requirements (lift/move appliance up to 50 pounds).
• Ability to form and manage effective teams.
• Ability to wear appropriate work attire (protective gear/PPE).
• Ability to work both individually and as a team.
• Ability to work in a fast‑paced environment.
• Ability to work with minimal direction.

This position is not eligible for employment‑based sponsorship.

Compensation

$1,500 sign‑on bonus available for a limited time. Starting pay may vary based on skills, education, experience, geography, and other qualifications. The position may be eligible for annual bonuses and incentives based on profitability or volumes, in accordance with the company’s bonus and incentive plans.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement plan.
• Life insurance.
• Short‑term and long‑term disability coverage.
• Paid time off commensurate with tenure (includes vacation and sick time).
• Six weeks of paid maternity leave and two weeks of paid parental leave.
• Six paid holidays annually.

Schedule

Full‑time position with the possibility of working outdoors, in the elements, or across multiple shifts—including nights and weekends—and overtime as needed.