Shoe Shop Manager

About the Role

As an employee-owner at Scheels, you’ll actively contribute to a culture that thrives on:

• Delivering a personalized WOW customer experience—every interaction is an opportunity to exceed expectations, making each visit memorable and impactful.
• A team-first, winning mentality—collaboration and unity drive performance and customer experience.
• Learning and adapting to constant change—embracing growth, innovation, and feedback as catalysts for improvement and excellence.
• Taking pride in your work and thinking like an owner—every task matters, and accountability, care, and drive are essential.
• Honesty and integrity—trust is the foundation of all relationships, and transparency, fairness, and respect guide our actions.

Responsibilities

• Deliver exceptional customer service by engaging with customers, determining their needs, recommending products, and promoting the Scheels Visa Credit Card.
• Maintain expert-level knowledge in all selling areas and lead product knowledge training for other associates.
• Consistently meet or exceed personal sales goals while delivering a high-quality customer experience.
• Manage inventory by running and analyzing Internal Flash Reports.
• Maintain organized backstock and ensure merchandise is properly displayed and replenished on the sales floor.
• Ensure accurate product presentation through price tagging, sales stickers, and signage.
• Maintain a professional appearance, positive attitude, and team-oriented atmosphere.
• Communicate professionally with associates, Scheels Campus, and vendors/sales representatives.
• Keep work areas clean, organized, and compliant with safety standards.
• Perform basic math operations, including currency, measurements, and percentages.
• Work assigned schedule, which may include evenings, weekends, holidays, and product knowledge meetings.

Requirements

• High school diploma or GED.
• 1-3 months of related experience or training, or an equivalent combination of education and experience.
• Ability to perform physical tasks, including sitting, standing, bending, climbing, stooping, kneeling, crouching, reaching, walking, pushing/pulling, lifting, talking, and hearing (with or without reasonable accommodation).
• Heavy work requirements: exerting up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly.

Pay

Starting salary of $45,000–$48,000 annually (a combination of hourly wage and sales commission).

Schedule

This position requires availability for evenings, weekends, and holidays, including attendance at product knowledge meetings.

Benefits

• Employee Stock Ownership Plan (ESOP).
• 401(k) with Roth options.
• Associate discounts.
• Full health coverage, including medical, HSA, dental, and vision.
• Accident and hospital indemnity insurance.
• Employee Assistance Program (EAP).
• Paid time off, holiday pay, maternity leave, and bereavement leave (additional leave benefits may apply based on state).