Shoe Sales Associate

About the Company

Scheels strives to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners. As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience: Every customer interaction is an opportunity to exceed expectations. We focus on making every visit memorable, personalized, and impactful.
• Having a Team-First, Winning Mentality: We succeed together by supporting one another and celebrating team wins. Collaboration and unity drive our performance and customer experience.
• Learning and Adapting to Constant Change: We embrace growth, innovation, and feedback. Change is not a barrier—it’s a catalyst for improvement and excellence.
• Taking Pride in Our Work and Thinking Like Owners: Every task matters, and we take full responsibility for the results. Ownership means accountability, care, and drive to go above and beyond.
• Expecting Honesty and Integrity in All That We Do: Trust is the foundation of our relationships—with customers and with each other. We act with transparency, fairness, and respect at all times.

Responsibilities

• Greet all customers on the sales floor with genuine courtesy and a smile to ensure they feel welcomed.
• Deliver exceptional customer service by engaging with customers, determining their needs, recommending products, and promoting the Scheels Visa Credit Card.
• Grow personal sales by consistently hitting set goals and following Scheels' professional salesmanship standards.
• Create a positive end-user experience based on the products the customer is purchasing.
• Maintain high standards of visual merchandising and support the team with freight processing and inventory restocking.
• Demonstrate product usage and retrieve products from heights greater than 6 ft.
• Attend all required Scheels product training and store meetings.
• Assist in training new associates in the store’s areas of expertise.
• Navigate a personal computer and handheld inventory computer/scanner (programs include Microsoft Office, Google Email/Docs, and AS400).
• Assist in all other duties assigned by the leadership team.

Requirements

• High school diploma or general education degree (GED).
• 1-3 months of sales experience (ideal but not required).

Physical Requirements

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Associates are expected to follow all safety procedures and perform duties in a manner that minimizes injury risk.

Benefits

• Employee Stock Ownership Plan (ESOP).
• 401(k) with Roth options.
• Associate discounts.
• Full health coverage (medical, HSA, dental, and vision).
• Accident and hospital indemnity insurance.
• Employee Assistance Program.
• Paid time off, holiday pay, maternity leave, and bereavement leave (additional leave benefits may apply based on state of employment).