Shoe Sales Associate

About the Role

As an employee-owner at Scheels, you’ll actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience – every customer interaction is an opportunity to exceed expectations, making every visit memorable, personalized, and impactful.
• Having a Team-First, Winning Mentality – succeeding together through collaboration, unity, and celebrating team wins.
• Learning and Adapting to Constant Change – embracing growth, innovation, and feedback, where change is a catalyst for improvement and excellence.
• Taking Pride in Our Work and Thinking Like Owners – every task matters, with full responsibility for results, accountability, and a drive to go above and beyond.
• Expecting Honesty and Integrity in All That We Do – trust is the foundation of our relationships, acting with transparency, fairness, and respect.

Responsibilities

• Greet all customers on the sales floor with genuine courtesy and a smile to ensure they feel welcomed.
• Deliver exceptional customer service by engaging with customers, determining their needs, recommending products, and promoting the Scheels Visa Credit Card.
• Grow personal sales by consistently hitting set goals and following Scheels' professional salesmanship standards.
• Create a positive end-user experience based on the products the customer is purchasing.
• Maintain high standards of visual merchandising and support the team with freight processing and inventory restocking.
• Demonstrate product usage and retrieve products from heights greater than 6 ft.
• Attend all required Scheels product training and store meetings.
• Assist in training new associates in the store’s areas of expertise.
• Navigate a personal computer and handheld inventory computer/scanner, using programs such as Microsoft Office, Google Email/Docs, and AS400.
• Assist in all other duties assigned by the leadership team.

Requirements

• High school diploma or general education degree (GED).
• 1-3 months of sales experience (ideal but not required).

Physical Requirements

• Ability to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Heavy work – exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Follow all safety procedures to minimize the risk of injury.

Benefits

• Employee Stock Ownership Plan (ESOP).
• 401(k) with Roth options.
• Associate discounts.
• Full health coverage, including medical, HSA, dental, and vision.
• Accident and hospital indemnity insurance.
• Employee Assistance Program.
• Paid time off, holiday pay, maternity leave, and bereavement leave (additional leave benefits may apply based on state of employment).