SHL - IT ACCESS CONTROL TECHNICIAN

Essential Functions

• Create, modify, and deactivate user accounts in Active Directory
• Manage security groups, distribution lists, and shared mailboxes in AD and Exchange Admin Center
• Maintain network folder permissions and respond to access requests
• Provision access for business applications and IT systems based on approved processes
• Support onboarding and offboarding with correct access setup and removal
• Handle basic troubleshooting for access and login issues
• Afford assistance with documentation and support for audit and compliance reviews
• Work closely with IT, HR, and department managers to ensure timely access setup

Competencies

• Attention to Detail
• Communication (verbal and written)
• Organizational
• Multi-tasking
• Teamwork
• Thoroughness

Physical Demands

• Bend
• Stoop
• Walk
• Climb
• Squat
• Reach
• Kneel
• Push/pull
• Stand
• Sit
• Lift up to 20 pounds

Position Type/ Expected Hours of Work

• This is a full-time position.
• Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Occasional evening and weekend work may be required as job duties demand.

Travel

• Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Equal Employment Opportunity (EEO)

Stronghold is an Equal Employment Opportunity Employer. Stronghold is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or expression, or any other characteristic that is protected by federal, state or local laws.