Shipping Warehouse Supervisor

About the Role

The Shipping Warehouse Supervisor manages the movement of finished goods from the plant to the customer, ensuring timely and accurate deliveries. This role involves direct communication with customers, coordination with carriers, and supervision of shipping area staff. The supervisor maintains shipping documents, ensures compliance with safety standards, and monitors key performance indicators (KPIs) to drive continuous improvement.

Responsibilities

• Manage the movement of finished goods from plant to customer.
• Communicate directly with customers on truck and delivery schedules, expedites, and move-ups.
• Coordinate with carriers to ensure timely order delivery.
• Prepare and maintain shipping documents, ensuring proper labeling and secure loading.
• Ensure compliance with shipping specifications and facility safety standards.
• Maintain accurate finished goods inventory within the warehouse.
• Supervise, train, and delegate tasks to shipping area staff/stock movers, monitoring their performance.
• Utilize SAP to manage ship schedules, confirm material availability, and generate ship documents.
• Notify the Supply Chain team of any material shortages.
• Maintain flexibility in schedule to accommodate delayed deliveries or hot pickups.
• Work with transportation companies to obtain competitive shipping quotes.
• Ensure cleanliness, organization, and adherence to 5S standards.
• Identify inefficiencies in shipping workflow and finished goods storage, proposing actionable solutions.
• Collaborate with production, quality, and supply chain teams to align improvement efforts.
• Monitor KPIs such as on-time delivery, shipping error rate, warehouse inventory accuracy, and inventory levels.
• Train shipping staff on new procedures and foster a culture of continuous improvement.
• Utilize ADP to manage team timecards and time-off requests.
• Perform other duties as assigned.

Essential Functions

• Work safely and champion co-workers to do the same.
• Work cooperatively with peers and demonstrate professionalism.
• Work overtime, including being available for call-ins as needed.
• Perform 5S daily and comply with the five 5S Rules to Live By.
• Know the 4 key points of the Quality Management System (QMS).
• Read, understand, and follow current Standard Operating Procedures (SOPs) and Work Instructions.
• Be available for incoming truck schedules, including extended shift hours as necessary.

Qualifications

• Experience with SAP and shipping platforms (FedEx, UPS, Freight Brokers)
• Knowledge of freight carriers, shipping documentation, and regulations
• Experience with warehouse operations and inventory control
• Ability to lead, motivate, and develop a team
• Clear verbal and written communication skills
• Proficiency in Microsoft Excel
• Familiarity with safety and compliance standards
• Proactive approach to identifying and solving issues
• Flexibility in a fast-paced manufacturing environment
• Ability to analyze processes and implement improvements

Experience Requirements

• Thorough knowledge of warehouse operations, including product and processes for accurate shipments.
• Thorough knowledge of quality standards, specifications, the current Bargaining Agreement, and Company Policies.

Position Supervised

Shipping Warehouse Team

Work Environment

Office and manufacturing plant environment