Shipping Supervisor

Essential Functions

• Supervise daily shipping and receiving operations.
• Ensure all customer shipments meet contractual, specification, and purchase order requirements.
• Verify shipping documentation including: Certificates of Conformance (C of C), Packing slips, Material certifications, Export documentation (when applicable), Customer-specific documentation packages
• Ensure product traceability is maintained throughout the shipping process.
• Coordinate shipment priorities with Production, Planning, Quality, and Customer Service.
• Schedule domestic and international shipments using approved carriers.
• Ensure proper packaging methods are used to prevent handling or corrosion damage.
• Verify parts are properly identified, labeled, and packaged per customer requirements.
• Monitor shipping schedules to meet customer delivery commitments.
• Investigate and resolve shipping discrepancies or customer complaints.
• Maintain inventory of shipping supplies and packaging materials.
• Train and develop shipping personnel on procedures, safety, and quality requirements.
• Maintain a clean, organized, and safe shipping area using 5S principles.
• Support continuous improvement initiatives focused on delivery performance and process efficiency
• Participate in internal, customer, and Nadcap audits.
• Ensure compliance with all company safety policies and hazardous material shipping regulations.

Leadership Responsibilities

• Supervise and schedule shipping personnel.
• Conduct employee training and performance evaluations.
• Monitor productivity and workflow.
• Promote teamwork and accountability.
• Drive continuous improvement activities within the department.

Qualifications

Education & Experience: 5+ years of shipping/logistics experience in a manufacturing environment. 2+ years of supervisory experience preferred. Aerospace manufacturing or metal finishing experience is strongly preferred.

This position requires access to knowledge and technical data regulated by the International Traffic in Arms Regulations (ITAR). Valence Surface Technologies is required to verify that applicants meet ITAR requirements prior to employment for this role.

Knowledge, Skills & Abilities

• Knowledge of aerospace documentation requirements.
• Understanding of AS9100 and Nadcap requirements.
• Familiarity with plating and metal finishing operations.
• Experience with ERP/MRP systems.
• Strong organizational and communication skills.
• Ability to prioritize multiple projects in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Knowledge of domestic and international shipping procedures.
• Experience with UPS, FedEx, DHL, and freight carriers.

Key Performance Indicators (KPIs)

• On-time shipment performance
• Shipping accuracy
• Customer delivery performance
• Documentation accuracy
• Inventory accuracy
• Packaging quality
• Zero escapes due to shipping errors
• Safety performance
• Department productivity