Shipping Supervisor

About the role

Responsible for managing and supporting the shipping office, forklift drivers, truck drivers, and warehouse personnel. Shipping products to customers and outside warehouse locations as needed. Inventory management and expediting schedules and shipments.

Hood Container Corporation is a family‑owned, mill‑to‑market company specializing in containerboard and kraft paper, corrugated boxes, high graphic displays, and contract packaging. The company is committed to customer happiness, employee well‑being, environmental stewardship, and operational excellence. Over the last eight years it has grown to become one of the top ten paper and packaging companies in the United States, offering the benefits of a large corporation while operating as a boutique business that builds close relationships with customers. Its mission is to deliver indispensable value through safety, innovation, and sustainability, and its vision is a unified culture that creates innovative customer solutions with a diverse, representative workforce.

Responsibilities

• Schedule Truck Drivers’ runs in the most cost-efficient and time-saving manner possible.
• Receive goods and materials in an efficient and well-coordinated manner.
• Lead Forklift Operators in the daily routine of loading trucks neatly and to the customer’s complete satisfaction.
• Assist the Production Manager and all personnel in meeting customer requirements.
• Coordinate repairs of trucks, trailers, forklifts, dock plates, and dock doors.
• Coordinate with Customer Service the on-time delivery of customer orders.
• Keep the management team informed of problems or situations that may affect the performance of the shipping team.
• Adheres to daily production schedule.
• Makes recommendations for optimizing the schedule to meet cost, quality, delivery and service goals.
• Establish high morale within a team by showing fairness and consistency.
• Maintain confidentiality.
• Develop strong rapport with various freight lines.
• Comply with company policies and procedures.
• Additional duties as assigned.
• Directly supervises forklift drivers, warehouse leader and truck drivers.
• Carries out supervisory responsibilities in accordance with the company’s policies and applicable laws. Includes training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conflict resolution; team building; coaching and leading employees to improve; addressing complaints and resolving problems; documentation; and setting an example of superior behavior, attitude, and performance.

Requirements

• Must be a certified forklift driver.
• Must be able to work in a non-climate-controlled environment.
• Must be able to lift 40 lbs.
• Required to stand, walk, sit for long periods of time.

Skills

• Supervisory and team leadership.
• Scheduling and route optimization for truck drivers.
• Coordination of repairs and maintenance.
• Communication with customer service and freight lines.
• Inventory management and expediting schedules.
• Problem identification and reporting to management.
• Ability to maintain confidentiality and build rapport.
• Knowledge of company policies and procedures.