Shipping Supervisor
About the role
Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. The Shipping Supervisor develops and coordinates shipping activities through standardized work instructions. Shipping activities are focused on company targets in order to ensure customer satisfaction. A main objective is to improve the customer’s delivery performance.
Core Competencies
- Customer Focus
- Communication skills
- Energy and Stress management
- Team Work
- Problem Solving
- Operating Equipment
- Ethics and Integrity
- Analytical
- Negotiation
- Troubleshooting
Job Duties
- Perform trusted link process to download releases on CMS
- Make sure releases have not been duplicated
- Follow up on shipping schedules (weekly & daily)
- Transportation access authorization
- Generates shipping paperwork
- ASN validation
- Paperwork records
- Customer´s tickets respond
- Reports open issues at on shift change
- Order materials, supplies, or equipment
- Prepare documentation for contracts, transactions, or regulatory compliance
- Package objects for shipping
- Deliver items
- Respond to customer problems or complaints
Requirements
- 3‑5 years’ experience in a similar role
- Strong communication skills (both verbal and written)
- Proficiency with database applications and administration systems, specifically Microsoft Office
- Must be a highly motivated, service and team‑oriented individual with an attention to detail
- Strong analytical ability
- Problem solving skills
- Demonstrated good internal customer service skills
Benefits
- Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account
- 401(k) retirement savings plan with company match
- Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement
- Paid holidays and vacation time
Employee testimonials: “It engages you professionally, and provides learning opportunities.” “Lots of growth opportunity.” “The company’s young enough to be exciting, but old enough to be stable.”